Apple Pay Suica • PASMO Paper Receipts

Apple Pay Suica and PASMO are very convenient but what if you need a paper trail ? You have store purchase paper receipts of course but no paper record for recharges or commute plans purchased via Apple Pay or Suica/PASMO App that you might need for company travel expense reports. There are three options, each offering slightly different transaction records for the card. The below screenshots show Apple Pay Suica but also apply to Apple Pay PASMO.

Option #1 Wallet
Wallet keeps a simple list of the most recent Suica • PASMO transactions, things added or deduced to the balance and ‘No Charge’ NFC card reads. The only way to print this is to take a screen shot, but is limited and might not be enough for your needs. There is also the problem that the Suica or PASMO card transaction record is wiped when the card is removed from Wallet or transferred to another device (Apple Watch, new iPhone, etc.). The transaction record is not really lost: it still lives on the cloud but is wiped from the local device.

Option #2 Suica App • PASMO App
Accessing transaction records beyond Wallet requires a Suica App • PASMO App plus a Mobile Suica or Mobile PASMO account. Suica and PASMO App show the most recent 100 transactions and the SF balance for each transaction. Access transaction history in the bottom menu or tapping SF in the Ticket Purchase/Management section. Mobile Suica and Mobile PASMO cloud systems update the SF transaction list every 24 hours so you will not see todays transactions shown in Wallet. The apps have the added benefit of keeping the 30 day transaction records accessible even if the Suica or PASMO card is removed from Wallet and re-added, or transferred to another device.

Option #3 Mobile Suica • Mobile PASMO web
If options 1 and 2 do not cover your needs there is a 3rd option. Mobile Suica and Mobile PASMO web sites offer: 1) 26 week history of SF balance payments, 2) 12 month history of recharges, commuter plan purchases or renewals, and (Suica only) Green Seat upgrade purchases. The #2 option offers a search and filter function with PDF receipts for print out. To access these go to the Mobile Suica site or the Mobile PASMO site and log in with your Mobile Suica or Mobile PASMO account ID and password. On the Mobile Suica login be sure to login in the モバイルSuica section and not the My JR-East section.

Mobile Suica web has login windows for Mobile Suica ID and My JR-East ID

Once you are in you will see the main menu as shown in the screen shot below. The layout is exactly the same on both Mobile Suica and Mobile PASMO sites. The explanation that follows uses Suica to explain the steps but also applies to PASMO as both systems are operated by JR East.

The Suica section in the middle has a SF transaction list button on the left. This is exactly the same as the one in Suica App expect that Mobile Suica web gives you a simple date pop-up for setting a start date. The print out is a PDF file. One benefit of Mobile Suica web is that it archives the entire Suica Recharge and ticket purchase history of your Mobile Suica account.

The right hand button highlighted in red below is for printing ticket receipts. You have pull down search dates and pop-up filter menu to find the date range and kind of ticket purchase: commuter pass, Suica Green seat tickets, Suica Shinkansen Express tickets or SF Charge.

Mobile Suica Menu page, tap or click Suica Receipts

The Transactions menu brings up a list of the most recent 26 week list of transactions (store purchases and transit fares) that you can output and save as a PDF. The Receipts menu has the most recent 12 months of recharges, commuter plan purchases or renewals, etc., that you can search, select, and print out individual receipts.

Receipt Filter
The pop-up filter selection: Suica Recharge, Suica Commuter Plan, Green Seat, Shinkansen e-tickets. Suica and PASMO e-Money store purchases are not included but you already have a paper trail with regular store receipts.
MS search
After selecting search criteria click the search button

After you have the receipt item you want to print, click the print button on the left hand side of the receipt item, show in red below. The receipt will print the registered name of your Mobile Suica account. If you want to use a different name, enter one in the name fields above the search criteria area. When entering a name you must use either kanji, hiragana, katakana or full width roman characters.

Click the print button of the receipt you want to print.

The receipt is a PDF file that can be printed or saved for later. It contains your name, date, amount, purchase type and your Suica card number.

The receipt will have your name, date, amount, purchase type and Suica card number

Mobile Suica and Mobile PASMO keep your card transaction records safe and secure. The only way to truly delete an Apple Pay Suica or PASMO card, along with the transaction records from the system forever is to apply for a Suica•PASMO Refund.