My mother was never one to tell stories, especially her own. But there was one she had that was special to her. My mother attended the New England Conservatory of Music in Boston where she studied voice. Shortly after getting engaged she went into the ladies room at school and saw a fellow voice student admiring an engagement ring in the mirror. They compared and admired engagement rings and talked about their future husbands. My mother was going to marry a Naval Academy grad on his first year of duty, her fellow student Coretta Scott was going to marry Martin Luther King.
Coretta Scott King and my mother were married in the same year 1953, and died in the same year, 2006. As far as I know the New England Conservatory ladies room mirror was their only point of contact but I like to imagine the scene my mother described: two talented and beautiful young women excitedly talking about the future paths they were embarking on, and congratulating each other.
The paths were very different but I know they were each very proud of their families. I never knew Coretta Scott King but when I hear her sing, I immediately recognize the same beautifully trained voice I heard when my mother sang hymns at church. I also recognize that great lives are always around us, sometimes very close, but only visible if we take the time to truly observe them.
Recruit’s AirPay POS system for small stores deftly navigates the entire Japan cashless map and is running an TV ad campaign featuring Joe Odagiri and rich visitors from abroad in various roles with credit cards. The punch line is “Do you take cards?” to which Joe Odagiri the store owner invariably replies, “cash only”. The rich customers walk away and Joe says, “I wish we had AirPay.” Lots of fun.
Shigenobu Nagamori is a charismatic founder who loves and lives his company every bit as much as Steve Jobs loved and lived Apple. He obsesses over little details and tours Nidec factory floors making sure everything is clean and properly stored. Sweat the details and the big things take care of themselves. He has lived and survived many recessions. When a downturn comes the first thing he does is cut company executive and board member salary and bonuses while holding the line for regular employees. Real leaders rally the troops by sharing the hard times.
Steve Jobs famously worked for a dollar a year salary. I wonder if Tim Cook and the Apple Leadership will take a pay and bonus cut like Steve Jobs did and Shigenobu Nagamori does. It would certainly rally the Apple team if they did.
How about doing a nice little marketing campaign with the Japanese carriers offering a nice trade in price for those old Osaifu-Keitai with a discount on a iPhone XR or iPhone 8? I know, I know, you only want to sell iPhone XR but until the Face ID camera has magic x-ray ability at an affordable price, all those face mask users in Japan will really appreciate a Touch ID iPhone 8 choice. Offer trade in customers free assistance moving and setting up their Mobile Suica accounts in Apple Pay Suica at local Apple Stores. I’m sure it would be a success.