iOS 12.2 rearranges the familiar Wallet UI to make way for Apple Card with prepaid cards like Suica along for the ride. The changes on the Suica prepaid side include new ‘Add Money’ and commuter pass ‘Renew’ button designs, transaction icons and other layout tweaks that look more like the Samsung One UI than iOS. It’s a halfhearted attempt to make prepaid functions more accessible than the previous iOS 10.1~12.1 Wallet design, but not very a successful one because of UI changes dictated by the forthcoming Apple Card. The total is less than the sum of the sloppily rushed parts. Let’s take a look.
Wallet UI Changes
The main Wallet view for regular Suica cards now has the Add Money button for easy access next to the balance with the latest transaction listed with a huge icon in a separate area below. This ‘button up front’ tweak is easily the most successful and welcome design change for prepaid cards in iOS 12.2 Wallet:
The new Wallet design for Commuter Suica cards however fails to improve things from the previous design. The commuter pass information still resides on the same line with balance so you still have to tap to another screen to access Add Money and commuter pass renew buttons. There’s plenty of room without that huge useless transaction icon, why not just put it all on the main screen? Apple could have done a better design job here but again Apple Card was dictating the UI changes:
Tapping the new black “…” in the upper right corner brings up the Suica info/transactions view. The previous design had it in the lower right corner which I prefer as I find going down to tap feels more natural that reaching up to tap. Transaction history includes the new huge icons that indicate transaction type: transit-purchase-credit. These appear utter useless to me since the information is already listed in the text. Big icons in a list view are questionable at best, here they are just bad design because transit/e-money prepaid cards like Suica have a vastly different daily use profile than credit cards:
The Suica info window now has ‘Add Money’, ‘Renew’ placed near the top along with shortcut icons to Mobile Suica support. Look carefully and you can see the UI designers botched icon placement because some fool insisted the English word “Web” remain along with the Japanese even though English is completely unnecessary in Japanese localization. More Sloppy:
The ‘black instead of blue’ theme for the new Wallet card UI parts is a mystery and doesn’t mesh well with older Wallet UI parts such as adding cards which retain the older look. Why? Taken all altogether the Wallet UI changes feel lumpy and unpolished, Apple clearly didn’t sweat the details in the rush to get iOS 12.2 Wallet ready for Apple Card.
One last thing on iOS 12.2 Wallet changes, Japanese credit cards no longer list the latest transaction though I can only confirm this for JR East JCB View Card, Docomo Mastercard dCard and Tsutaya JCB T-Card. I suspect the change is part of the new transaction reporting feature unveiled with Apple Card. Perhaps Apple hopes to encourage card issuers to post transaction information dynamically and directly to Wallet instead of shunting it to separate apps. There are probably lots of Apple Pay Wallet changes under the hood that will be revealed at WWDC alluded to by Tim Cook today in the keynote that more Apple Transit like Ventra (iOS 12) and Smart Octopus (iOS 13) would be ‘coming later this year’.
iOS 12.2 Suica Express Card Performance
Last but not least we have Apple Pay Suica performance on iOS 12 which has not been robust so far. The list of Apple Pay Suica performance issues as of iOS 12.1.4 follows, see the most recent post for iOS 12.2 Suica Express Card performance information.
- Suica Express Card error flicker: occasional error flicker at transit gates with iPhone 7, iPhone 8, iPhone X (Rev. B) and Apple Watch 2~4. This is a completely different issue from the iPhone X NFC hardware defect. There is no workaround and no feedback on iOS 12.2 performance yet.
- Dead Suica Notifications/No Suica Balance Update: Suica Notifications stop working and Suica Balance fails to update at transit gates, store readers and Suica recharges. This affects iPhone 7, iPhone 8, iPhone X (Rev. B) and Apple Watch 2~4 but is easy to fix by putting Suica in Service Mode for a few seconds. No iOS 12.2 feedback yet.
- Slow or unresponsive Suica Recharge: a long term issue where Apple Pay Suica recharge fails half of the time especially when recharging from a Suica notification shortcut. The good news is this issue in my iOS 12.2 beta testing appears to be fixed.
- Dead Suica UI/Express Card power reserve ‘lite’: This only affects iPhone XS and iPhone XR. A kind of ‘Express Card power reserve lite’ bug kicks in occasionally. Suica works flawlessly on readers but the entire Apple Pay Suica UI dies: no notifications, no balance update, no Apple Pay sound, no feedback whatsoever. Service Mode does not revive the Suica UI but restart iPhone and all is good again. Fortunately this issue seems rare. Unfortunately I have experienced on 2 separate iPhone XS devices and the bug was worse in the final iOS 12.2 beta that shipped as the official release: previous iOS 12 versions exhibited this problem every other day, iOS 12.2 (16E227) has it after a few hours.
Right on cue Japanese iPhone users are complaining about the UI changes in iOS 12.2 Wallet: