The iPhone X Suica NFC Problem One Year Later

One year later there are still plenty of defective NFC iPhone X devices out there. I know because the page views for iPhone X Suica Problem Q&A Exchange Guide are consistently high enough to suggest people go out of their way to search the problem online.

My rough estimate is that 40 million iPhone X units were manufactured up to the April 2018 defective free Revision B iPhone X change over. How many of those 40 million are defective? Only Apple knows. My take is that almost all of them are defective but iPhone X owners are not aware of the NFC defect for a number of reasons:

  • Apple has not publicly admitted there is a problem, they admit it internally however.
  • Apple Pay Express Transit use is the easiest way to discover a defective NFC iPhone X unit. Since Express Transit only exists in Japan (nationwide) and China (Beijing and Shanghai), Apple has used this to limit Rev. B iPhone X exchanges to problem use cases from those regions.
  • Mainstream Apple tech media in America (and Japan) has not reported the problem. I know of only 2: AppleInsider Mikey Campbell was kind enough to report the issue early on because I asked him to. Michael Tsai Blog picked up the issue later in his excellent digest of the iPhone X Suica Problem. Mainstream reporting in America is the best way to spread awareness of the issue because it is picked up everywhere around the world.

I think it’s going to be a fascinating time when Apple Pay Express Transit finally goes live in America with HOP and Ventra this summer. Some iPhone X HOP and Ventra transit users will undoubtably discover that their iPhone X Express Transit card does not work right at the transit gate.

iPhone X went on sale November 3, 2017, the AppleCare+ 2 year coverage window for iPhone X starts closing this November. I hope that poor iPhone X users in Portland and Chicago don’t end up stumbling in the dark and can get Rev. B iPhone X replacement units without any hassle, before that window closes.

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