JR East sure has a lot of irons in the fire. We have Super Suica, the new eTicket system, the Touchless walkthrough gate, and now we have yet another new gate design mentioned in yesterday’s press event release for the new JR Takanawa Gateway station due to open in spring 2020.
This 2nd design is supposed to be wheelchair friendly with the Suica reader on the right hand side rather than on top. It’s not as wheelchair friendly as the touchless walkthrough gate and downright hostile for left hand Apple Watch users which Japanese users have tweeted and complained about.
And it has a QR Code reader on the front. Don’t hold your breath because it is only for “testing and evaluation” purposes in a new station with initial low passenger traffic. There are still one-off paper ticket variations without mag stripes that don’t work on the current Suica architecture or on ticket gates and have to be collected by a station agent.
Those low volume specialty tickets would fit well with QR Code as JR East migrates away from paper ticketing all together. Osaka Metro have said they plan to test other technologies such as face recognition. I have no idea if those systems will work any better than Face ID for face mask wearing hay fever and flu suffering transit users. It doesn’t sound fun.
The vague JR East press release wording, and the wheelchair specific design suggests these gates will not be universal at Takanawa Gateway station. They will probably be installed in the manned booth areas to free up station agents to deal with more important business.