The Art of Train Announcements

This morning the conductor made an announcement as the Yamanote train pulled into Meguro station: “This train is not a waste basket, kindly fold newspapers and take reading material with you when you leave,” and went on to kindly remind passengers to hold backpacks in the front, put them on the rack or on the floor.

Train announcements used to be an human art that has largely been replaced with recorded machine announcements. It takes great skill to convey important information on the fly in an easy to understand way. There’s pitch, speed, volume and clarity delivered in a focused train of thought, channeled with personality and humor. Surprisingly there are a few JR East conductors on the Yamanote line who go out of their way to practice this lost art, and a rare select few who manage to combine those qualities in magical voice announcements for train manners and other gentle reminders. It’s a treat to hear a lovely low clear live voice announcement calmly cutting through the clutter of noise, calling out the next station and reminding us to be civil to our fellow passengers.