After a long, long dance, Île-de-France Mobilités (IDFM) confirmed that Smart Navigo, the Paris region transit card for mobile will come to Apple Pay in 2023. As usual, Le Parisien broke the story (paywall), quickly reported on French Apple centric tech blog iGeneration.
“This time, for sure, it will be done”
After a test phase, in 2022, iPhones and Apple Watches will be able to replace the plastic pass distributed by IDFM (in 2023). “We cannot yet give a precise date, because it depends on the progress of Apple’s developments in Cupertino. But this time, for sure, it will be done, “says Laurent Probst, CEO of Île-de-France Mobilités. The contract is due to be voted on this Thursday at IDFM’s board of directors…
The contract between IDFM and Apple is spread over a period of five years, with a total budget of up to €5 million dedicated to the development of new services. A budget equivalent to that allocated to Android service developments operated by Samsung with IDFM.Le Parisien
The contract with Apple is due to be approved by IDFM directors the week of February 20, we can thank the 2024 Paris Summer Olympics for breaking the Smart Navigo on Apple Pay logjam. Le Parisien has regularly criticized IDFM’s slow rollout of mobile services: “The modernization of the ticketing system in force on public transport networks in Île-de-France is not a long quiet river.” A timeline is helpful to understand the stalemate.
- October 2017: Smart Navigo mobile was announced for 2019 launch. At the time IDFM said, “Unfortunately, it won’t be possible for iPhone owners to use the service since Apple does not yet allow third parties to access the NFC secure element in their phones. However, we are happy to explore the possibilities with Apple to offer the same service to all Paris public transport users.” In other words, IDFM wants to bypass Apple Pay Wallet and do everything in their own app.
- September 2019: Smart Navigo launches on smartphones using an Orange SIM card, and on Samsung devices.
- January 2021: Le Parisien reports that Smart Navigo is coming to Apple Pay. However this turns out to be a false alarm, instead IDFM releases a new version of the ViaNavigo iPhone app with support for adding money to plastic Navigo cards with the iPhone NFC.
- November 2021: Le Parisien reports that IDFM suddenly terminated their partnership with Orange, IDFM announces a HCE + app strategy for Smart Navigo on Android that will launch in 2022. In other words, IDFM will do everything in their own app.
- February 2022: Le Parisien reports Smart Navigo on Apple Pay will launch in 2023, IDFM confirms on Twitter and also announces EMV open loop support coming in 2024 in time for the 2024 Paris Summer Olympics.
French journalist Nicolas Lellouche independently confirmed the Apple Pay Navigo 2023 launch directly with IDFM and posted some details. Expect direct adding in Wallet app with Apple Pay recharge, similar to Suica, PASMO, Clipper, TAP and SmarTrip. An updated ViaNavigo app will provide extra features for commuter passes and more service options.
French reaction on Twitter was interesting and varied. People complained about the long lag getting Smart Navigo on iPhone but the equally long delay getting Smart Navigo on all Android devices, not just Samsung Galaxy, is more interesting and revealing. IDFM has spent a lot of time and expense working with Calypso Networks Association, the transaction tech used for Navigo, to develop the less secure network dependent Calypso HCE ‘cloud’ secure element approach. It flies in the face of where payment transaction technology has been going with eSE as standard hardware on all modern NFC devices.
It’s almost like Ferdinand de Lesseps digging a sea level Panama Canal when a lock-and-lake canal was the better technical choice all along but it also speaks volumes how difficult it is to launch an NFC integrated service in the wildly uneven Android hardware jungle.
As for Android Calypso HCE performance vs Apple Pay Navigo Calypso eSE performance, I suspect the network dependent HCE on Android will be problematic. It will certainly be problematic, and challenging, for non-Apple smart wearables. If there is anything the bad user reviews of Suica App tell us, it is that network connections in station areas and on trains are never reliable and Android NFC adds layer upon layer of support complexity. No network = no HCE service, it’s that simple. Apple Pay Navigo will work without a network connection, just like all transit cards on Apple Pay, and will work great on Apple Watch too.
For this reason IDFM has to focus all of their system resources on the much more complex Android 2022 launch. They could certainly launch Apple Pay Navigo sooner if they really wanted to, but it’s better to do these things one platform at a time.
2023-05-26 Update: Île-de-France Mobilités has a coming soon page for Apple Pay Navigo