Apple Pay Suica is very convenient but what if you need a paper trail ? You have store purchase paper receipts of course but no paper record for recharges or commute plan renewals or purchases in Apple Pay Wallet or in Suica App that you might need for company travel expense reports. There are three options, each offering slightly different transaction detail configurations. The following screenshots and explanation show Apple Pay Suica but also apply to Apple Pay PASMO.
Option #1 Wallet App (SF Balance receipts only)
Wallet keeps a simple list of the recent Suica transactions, things added to or deduced from the balance and ‘No Charge’ NFC card reads. The only way to print this is to take a screen shot, but this might not be enough for your needs. There is also the problem that the Suica card transaction record is wiped when the card is removed from Wallet or transferred to another device (Apple Watch, new iPhone, etc.). The transaction record is not really lost: it still lives on in Mobile Suica but is wiped from the local device. Despite the limitations, Wallet App is the only place to get Suica transaction details in English or your desired iPhone language setting. All other options are Japanese language only.
Option #2 Suica App (SF Balance receipts only)
Accessing transaction records beyond Wallet requires Suica App and a Mobile Suica account. Suica App shows the most recent 100 SF transactions (or up to 26 weeks whichever comes first) and the SF balance for each transaction. Access transaction history in the bottom menu or tapping SF in the Ticket Purchase/Management section.
Mobile Suica and Mobile PASMO cloud systems update the SF transaction list every 24 hours during nightly maintenance, so you will not see the current day transactions shown in Wallet. Suica App the added benefit of keeping transaction records accessible even if the Suica or PASMO card is removed from Wallet and re-added, or transferred to another device. If a screenshot is not sufficient you can download a PDF version of this screen in Option #3.
Option #3 Mobile Suica web site (SF transaction details / Apple Pay Recharge, Commuter Pass Purchase, Green Seat Purchase receipts)
If options #1 and #2 do not cover your needs there is a 3rd option. The Mobile Suica web site offers:
1) SF Transaction History, a printable version of Option #2. Use the search function to set the time period or select transaction items, then download the PDF.
2) Receipts, 12 month history of recharges, commuter plan purchases or renewals, and (Suica only) Green Seat upgrade purchases. Use the search and filter function to find items for PDF receipts for download and print.
To access these go to the Mobile Suica site (or the Mobile PASMO site) and log in with your Mobile Suica (or Mobile PASMO) account ID and password. On the Mobile Suica login be sure to login using the モバイルSuica login selection and not My JR-East.
Once you are in you will see the main menu as shown in the screen shot below.
The SF use transaction history button is exactly the same as the one in Suica App and only covers SF use transactions but lists transit entry/exit points and fare. The print out is a PDF file.
The Receipts button is for printing specific item receipts. Set search dates or use the pop-up filter menu to find the items you want receipts for: commuter pass and / or one day pass purchases, Suica Green seat tickets, Apple Pay Recharge. The benefit of Mobile Suica web is that it archives the Suica Recharge and ticket purchase history of your Mobile Suica account with separate transaction histories of multiple Suica cards.
SF use transaction history is simple and straight ahead: select the time period or individual transactions for a customized list view to download a PDF. It’s handy for printing out transit details that list entry and exit points and fare.
The Receipts menu has the most recent 12 months of Suica recharges from Apple Pay, commuter plan purchases or renewals, etc., that you can search, select, and download individual PDF receipts. Note that Suica app setup auto-charge from VIEW card is not listed, see your VIEW card account for those transaction details.
After you have the receipt item you want to print, click the print button on the left hand side of the receipt item, show in red below. The receipt will print the registered name of your Mobile Suica account. If you want to use a different name, enter one in the name fields above the search criteria area. When entering a name you must use either kanji, hiragana, katakana or full width roman characters.
The receipt is a PDF file that can be printed or saved for later. It contains your name, date, amount, purchase type and your Suica card number.
Mobile Suica keeps your card transaction records safe and secure. The only way to truly delete an Apple Pay Suica along with the transaction records from the system forever is to apply for a Suica Refund.
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