Suica • PASMO Recharge

These are 2 ways to add money/charge/recharge/top-up Suica and PASMO:
1) Apple Pay Recharge
2) Japanese Cash

Suica•PASMO can hold up to ¥20,000

Apple Pay Recharge
The best way to add money to Suica•PASMO is Apple Pay. It’s the single most powerful, convenient and unique feature of Apple Pay in 4 simple steps:

  • Open Wallet
  • Select Suica or PASMO
  • Tap “Add Money” and choose amount
  • Pay with Apple Pay: select the card you want to pay from and use Face ID/Touch ID to pay, Apple Pay credit/debit/prepaid card already in Wallet including cards issued in your home country work for Suica•PASMO Recharge but some cards might not be accepted

A little research can save you money and earn bonus points: use a “No Foreign Transaction Fee” Apple Pay credit card and save on foreign exchange fees. Cards like Chase Sapphire Preferred or Reserve also earn you bonus points for PASMO Recharge. Find the optimum card configuration and you’ll make your money do more.

Recharge Troubleshooting
The Apple Pay support site is short on details but the general rules are:

  • Cards that do not support in-app payments cannot be used for recharge, use another card.
  • Make sure you have a good network connection for Apple Pay Recharge. The Apple Pay ‘ka-ching’ sound and ‘Done’ mark does not mean recharge is completed. Check card status: when the Updating Cards alert disappears and the Balance updates, Suica•PASMO is ready to go. If the recharge process seems stuck because of a poor network connection, cancel the recharge by clicking the sleep button and try again when you have a better connection. More Recharge hang troubleshooting here.
  • If you encounter problems check the Apple Pay Choose Card screen and confirm that your bank card support In App Payments. If you still have problems choose another Apple Pay card in the Choose Card screen, or check with your bank card issuer as Location Services may be causing a fraud prevention problem. From the iOS User Guide: If you have Location Services turned on, the location of your iPhone at the time you make a purchase (use Apple Pay) may be sent to Apple and the card issuer to help prevent fraud.
If you have problems confirm your Apple Pay card supports IN APP PAYMENTS, listed under SELECT A CARD

Cash Recharge
Suica•PASMO can be recharged with Japanese cash the following ways:

  • Convenience Store Recharge: you can recharge Suica•PASMO at any convenience store. Go to the checkout, tell the store clerk “Suica” or “PASMO” Charge, and follow checkout screen instructions as shown in video below.
  • Station Smart-Charge Kiosk: available in Tokyo area train stations and Metro stations also shown in the video below. Place iPhone or Apple Watch in the blue reader bin, select the amount of money you want to add on the touch screen and feed some bills to start the process, The blue bin flashes red while the kiosk recharges the card, then turns blue again when done. You also get a notification on your device.
  • 7-Eleven ATM Suica Cash Recharge: not as fast or convenient but 7-Eleven ATMs are plentiful and open 24 hours.
Suica Charge Kiosk at JR station
Recharge with cash at any convenience store or the new Charge kiosks at JR and PASMO stations, language options are on the touchscreen.

Support

Always use the latest iOS and watchOS for using Apple Pay •PASMO.

Mobile Suica/Mobile PASMO Cloud Maintenance: from 12:30 a.m. to 5:00 a.m. JST daily many functionalities aren’t available, this includes adding cards, Apple Pay Recharge, using Suica•PASMO App, and suspending and removing cards from Find My iPhone and iCloud.com. Cash Recharge can be done at any time and is not affected by Cloud Maintenance.

Apple Pay Suica•PASMO support and troubleshooting topics here