Suica Recharge

1️⃣ Apple Pay Suica Guide
2️⃣ >Suica Recharge
3️⃣ Suica App
4️⃣ Apple Pay Japan Credit Cards

These are 2 ways to add money/recharge/charge to Suica:
1) Apple Pay
2) Cash

Suica can hold up to ¥20,000.

Apple Pay Suica Recharge
The best way to add money to Suica is Apple Pay. Anywhere, anytime. It’s the single most powerful convenient and unique feature of Apple Pay Suica in 4 simple steps:

  • Open Wallet
  • Tap Suica
  • Tap “Add Money” and choose amount
  • Pay with Apple Pay

A little research can save you money and earn bonus points: use a “No Foreign Transaction Fee” Apple Pay credit card and save on foreign exchange fees. Cards like Chase Sapphire Preferred or Reserve also earn you bonus points for transportation purchases and Suica Recharge. Find the optimum card configuration and you’ll make your money do more.

Troubleshooting

The Apple Pay support site is short on details but the general rules are:

  • Any Apple Pay card you have loaded is good for Suica Recharge. This includes all Apple Pay credit cards/debit cards issued from your home country. I have Visa cards issued from Wells Fargo and Marriott/Chase Bank that work fine for Suica Recharge. It just works.
  • One exception: all Japanese issue VISA branded cards cannot be used for Suica Recharge with Apple Pay Wallet. Visa cards issued from other countries work fine. See Apple Pay Japan Credit Cards for the full list of Japanese issue cards that support In App Payments and Apple Pay Suica Recharge in Wallet.
  • Make sure you have a good network connection for Apple Pay Suica Recharge. The Apple Pay ‘ka-ching’ sound and ‘Done’ mark do not mean Suica Recharge is completed. Check card status: when the Updating Cards alert disappears and the Balance updates, Suica is ready to go. If the recharge process seems stuck because of a poor network connection simple cancel and try again when you have a better connection.
  • If you encounter problems check the Apple Pay Choose Card screen and confirm your card works for In App payments. If you still have problems choose another Apple Pay card in the Choose Card screen, or check with your card issuer as Location Services may be causing a fraud prevention problem. From the iOS User Guide: If you have Location Services turned on, the location of your iPhone at the time you make a purchase (use Apple Pay) may be sent to Apple and the card issuer to help prevent fraud.
If you have problems confirm your Apple Pay card supports IN APP PAYMENTS, listed under SELECT A CARD

Cash Suica Recharge
Suica Smart Charge kiosks are installed at major Tokyo area JR stations and Metro stations as shown below. Simply place iPhone or Apple Watch in the blue reader bin, select the amount of money you want to add on the touch screen and feed some bills to start the process, The blue bin flashes red while the machine recharges Apple Pay Suica, then turns blue again when done. You also get a notification on your device.

You can also Suica Recharge with cash at any convenience store, simply tell the clerk “Suica Charge.” 7-Eleven ATMs also offer Suica cash recharge. It’s not as fast or convenient but 7-Eleven ATMs are plentiful and open 24 hours.

Videos of Cash Suica Recharge at a JR station and a convenience store are shown below.

Suica Charge Kiosk at JR station
You can Suica Recharge with cash at any convenience store or the new Suica Charge kiosks, at JR stations, language options are on the touchscreen.

Suica Recharge with Suica App and Auto-Charge
Another Suica Recharge option is Suica App. I do not recommend Suica App recharge unless your Japanese language ability is solid. Recharge in Suica App offers maximum flexibility with Japanese and foreign issue credit cards, debit cards and pre-paid cards that are not supported in Apple Pay, as well as a Auto-Charge option with JR East View Card. To use these options you must to register a free Mobile Suica account and the credit card in Suica App. See the Suica Recharge with Suica App section in All About Suica App.


Support

The latest iOS/watchOS is recommended for using Apple Pay Suica.

Mobile Suica Cloud Maintenance: from 12:30 a.m. to 5:00 a.m. JST daily many Suica functionalities aren’t available, this includes adding cards, Apple Pay Suica Recharge, using Suica App, and suspending and removing cards from Find My iPhone and iCloud.com. Cash Suica Recharge is possible during Mobile Suica Cloud Maintance.

More support and troubleshooting topics

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