Featured

Apple’s Secret Weapon

Technology is hard to cover well in a way that’s clear and easy to understand, that educates and elevates without dumbing down the technology or it’s intended audience. Technology like Apple Pay Suica is especially hard to cover well because it is multifaceted: it merges the Apple Pay platform of Global NFC technology deployed on iPhone and Apple Watch, with the Suica Transit Platform of FeliCa NFC deployed for transit and eMoney on a national scale, and how Apple delivers all of this to a global user base.

With so many parts it’s difficult to explain the greatness and importance of Apple Pay Suica, simply and clearly, and what connects it to Apple Card. Ken Bolido who is the production lead and creative director for Austin Evans, has created a video titled Apple’s SECRET Weapon. Ken ‘get’s it’ and captures all of it brilliantly: why Apple Pay is Apple’s Secret Weapon, how Apple Pay Suica is a perfect embodiment of that secret weapon, and how it relates to Apple Card. If you want to understand any of this and how it will play out, watch Apple’s SECRET Weapon. It’s essential viewing and a perfect primer for the role Apple Pay Suica will play in the 2020 Tokyo Olympics.

Advertisements

AWS outage takes down PayPay

The Amazon Web Service outage that started around 1pm August 23 local Japan time took down some PayPay service along with it. Japanese users tweeted about payment and recharge not working. AWS service was completely restored by 8pm Japan time. Engadget JP’s Takahiro Koguchi posted a complete rundown.

Since QR Code payment systems depend on centralized processing, a cloud outage can easily bring down the system for all transactions. While this is a minor annoyance for paying at a convenience store where you can always pay on the spot using something else, it’s not the case when QR is used for transit where large numbers of people can suddenly be stranded. This is exactly what happened in Chengdu last April. It’s a risk of using QR Codes for transit.

Locally processed transactions like Suica are resilient because it was designed to avoid the trap of central processing, the stored balance is held on the card and not on the cloud. When things do go wrong with cloud services like Mobile Suica or Apple Pay, damage is limited to the credit card recharge side. Cash recharge at the convenience store, the station, the ATM is always there as a backup because it only deals with the card, not the cloud.

New Functions for iOS 13 Apple Pay Suica

For some time now I have been scratching my head over the dynamic card feature of Apple Card. I thought that Apple might announce new Apple Pay Wallet features for developers at WWDC19. They did not. Apple Card has been released but there are no details about the special Wallet UI features, or if they are available to other Apple Pay Wallet card developers. NFC card emulation in Apple Pay Wallet requires PassKIT NFC Certificates and an NDA. The only answer we’ll get is when new card designs arrive in Wallet like the refreshed Apple Pay Suica transit card in iOS 12.2.

A reader sent me a link with an updated Apple Pay server JSON file entry for Suica that indicates iOS 13 as the minimum version for installing the card. This is unusual: Apple Pay Suica has been around since iOS 10, other transit card minimum versions listed in the JSON file are iOS 12.x. We already know that direct Suica card creation in Wallet is a new Suica feature for iOS 13. This JSON file entry could be that, but I don’t think so. iOS 12 already supports direct transit card creation for Shanghai and Beijing transit cards, we don’t need iOS 13 for that.

The JSON file entry for Suica indicates a new Suica feature that requires iOS 13. What could it be? I’ve been scratching my head over the low resolution Suica ‘in transit’ notification card art over the course of iOS 13 beta releases. It’s still unfinished and very late for dovetailing that kind of detail.

Could it be a placeholder for something else? I’m going out on a limb here, but I think we will get some form of dynamic Wallet card functionality for Suica and other cards. It’s a long shot, but Apple has held back iOS features from beta releases occasionally to announce them in connection with new products for the Apple Event golden master.

We will undoubtedly have an Apple Pay update segment in the September 10 Apple Event. There is Apple Card of course, but there is also NFC Tag Apple Pay that Jennifer Bailey previewed back in May. It will fit nicely with the new iPhones, possibly even Apple Watch Series 5 if NFC background tag reading makes the cut.

There are also a number of Apple Pay Transit items on tap for iOS 13: Apple Pay Octopus, Apple Pay Ventra, EMV Express Transit for TfL, and (maybe) EMV Express Transit for LA TAP. Of all of these I hope Tim Cook or Jennifer Bailey goes out of the way to reach out to Hong Kong, even just a little. In these troubled times, the people of Hong Kong desperately need kind words of support. At the very least we will finally get an official Apple Pay Octopus launch window.

Update: iOS 13 developer beta 8 also has the same low resolution Suica ‘in transit’ notification card image of previous beta releases. Taken together with the JSON Apple Pay Suica iOS 13 minimum version reference, more than ever I feel the two are connected. I definitely smell a post Apple Event golden master feature.

iOS 13 beta 8 Suica In Transit notification

Bad Dance: EMV Express Transit slows down Apple Pay Suica

The EMV Express Transit option that arrived with iOS 12.3 is completely useless in Japan. Japanese transit companies will never support it because EMV is a poor technology match, not only because it kneecaps fast transit gate performance but also because complex fare structures cannot be supported on the EMV payment card read only format. Things might have been different if EMVCo had incorporated NFC-F and some FeliCa technology into their spec, but that will probably never happen either.

Nevertheless, people like me are intrigued by the multiple Express Transit card support in Wallet for native transit cards and EMV payment cards. I use Apple Pay Suica everyday and decided to turn on EMV Express Transit to see if there is any performance overhead. There is.

After a week of testing I can definitely say that turning on EMV Express Transit and using Apple Pay Suica is a bad dance. Express Transit momentarily forgets which way the NFC reader needs to spin. Instead of a smooth Suica waltz, there is a momentary pause and uncomfortable interlocking of arms. EMV Express Transit seems to introduce some new NFC dance steps into the usual read/write process that slows things down at transit gate readers a little and store readers by a noticeably wide gap.

Take it with a grain of salt as I can only test Apple Pay Suica + EMV Express Transit on a single iPhone XS running iOS 13 beta 7. Other devices running iOS 12.4 or the official iOS 13 release may be OK. A good rule of thumb is to forgo multiple Express Transit cards and stick with a single Express Transit card. Leave EMV Express Transit off if you don’t need it.

I’d love to hear any Apple Pay Suica + EMV Express Transit user feedback, please tweet @Kanjo if you have some observations to share.

Apple Pay Suica Auto-Charge Confessional

I have a confession to make to my brothers and sisters of the Apple Pay Suica Super Smart Shopping League (Apple Pay 4S): I never used Suica Auto-Charge. Until now.

I know, I know, it was a really stupid thing to do even though I had all the power tools at my disposal: Apple Pay Suica card, BIC CAMERA View JCB card, JRE POINT card, Mobile Suica and JRE POINT accounts, Suica App. Somehow I could never quite bring myself to take that final step of turning on the Auto-Charge option in Suica App.

You see, I’m a very manual man. I think it was my addiction to the Apple Pay ‘ka-ching’ sound. Even though it’s audio confirmation that my money is going down the drain, it just sounds so good. That and my addiction to Suica Notification shortcuts, they were always there but never really worked right until iOS 12.3. Those are flimsy but valid excuses. But now that notification shortcut recharge is working good in iOS 13, I knew I had to take the last step. The final blow was the Dr. Shump/Arale-chan JR East View card campaign ads. I always had a soft spot for Arale-chan, I mean if she didn’t originate the pile of poo emoji, nobody did. And so I turned on Auto-Charge.

What can I say? Auto-Charge makes the Apple Pay Suica experience better and smoother in every way. It’s far better than futzing with credit cards, even Apple Pay credit cards, but fellow Apple Pay 4S members already knew that.

I keep the auto-charge amount at the lowest setting, ¥2,000, because my manual man side is uncomfortable with large recharge amounts and prefers manual Apple Pay recharge to keep an eye on the money before it goes down the drain.

I look forward to the day when Suica Auto-Charge functionality extends from Suica/Pasmo gates to all transit gates nationwide. It would be insanely great if JR East opened up Auto-Charge to non-JR East View credit cards, but that will probably remain an exclusive incentive. If Super Suica delivers nationwide transit gate Auto-Charge compatibility, I’ll settle.