I should have guessed that when I found the ‘Refine Location’ icon looking at me this morning, something else was up. Indeed, a closer inspection revealed that Apple Maps activated step-by-step walking guidance in augmented reality for the Tokyo area. No idea if other regions such as Osaka and Nagoya have also gotten it, kinda hard to check without being on site. I’ll update this post if new region details emerge.
Amid the swirling EU ‘iPhone must be open’ debate, there’s an angle for everybody. Every proponent, from software developers who want side-loading to payment networks and banks who want open NFC, to EU regulators who want ‘open market’ (yeah right), and especially software ‘security’ companies who want to sell endless fixes for endless security breeches engineered by… you know who, expect a bonanza. iPhone finally released from the Apple walled garden is gonna make everybody rich.
Japanese developers and tech reporter veterans are thankfully more detached and acerbic than passionately hysterical westerners who are more in love with passionate hysteria than clear thinking. Not that they love Apple, Google, Microsoft, etc., or don’t think they should be regulated in some way, they just seem more aware of practical reality. If you want to know what opening iPhone means look no further than this; Everyone’s favorite iPhone will fall prey to shitty antivirus software companies. A world where you throw money away.
Maybe shitty antivirus software companies and shitty bank payment networks will make more money from a heavily regulated and opened iPhone, in the short term, and it will be users who are forced to throw their money away because they don’t understand the complexity being forced on them. As Steve Jobs once said, customers are pay Apple to make those choices and strip away the complexity. Not anymore.
In the new world order there aren’t bundled hardware + software smart devices to choose from, users choose the hardware, then they choose the software. Good luck with that. In the long term, a new world where hardware and software can’t be sold as a closed bundle is going to break a lot of hardware development business models out there, not just Apple’s. All those passionate ‘open’ proponents better be prepared for hard reality when the cut open the iPhone goose that laid golden eggs, and find nothing.
Ahh springtime, flowers and the annual Apple Platform Security (APS) update. This year’s version has many Apple Pay housekeeping changes. Previous versions put everything Apple Pay in a single section. In keeping with Apple spinning out iOS 15 Wallet app as a separate identity, Wallet has its own separate section now, covering all the things Jennifer Bailey unveiled at WWDC21: hotel-home-office keys and ID in Wallet. The Apple Pay section adds a new category for Tap to Pay on iPhone with some interesting bits.
The Tap to Pay on iPhone servers manage the setup and provisioning of the payment kernels in the device. The servers also monitor the security of the Tap to Pay on iPhone devices in a manner compatible with to the Contactless Payments on COTS (CPoC) standard from the Payment Card Industry Security Standards Council (PCI SSC) and are PCI DSS compliant.
The Tap to Pay on iPhone server emits decryption keys to the Payment Service Provider after validation of the integrity and authenticity of the data, and after verifying that the card read was within 60 seconds of the card read on the device.
What’s interesting to me is that Tap to Pay on iPhone servers are providing a seamless payment reader experience in the same way that Apple Pay servers provide a seamless pay experience. It just works, from setup to use, the same tight integration allows payment service providers to focus on POS app development and forget about the hardware because Apple Pay takes care of everything. As Junya Suzuki tweeted recently, a lot of payment reader hardware is suddenly junk compared to what iPhone is providing with tight mobile integration and Tap to Pay servers on the backend. Now with Tap to Pay apps on the horizon, good thing that iOS 15 Wallet expanded the secure element max to 16 ain’t it?
Speaking of Wallet, this separate section covers all things “access credential” related (hotel-corporate-home-car-student ID) with App Clips suggested for provisioning multifamily home keys. Transit now includes eMoney cards (or is it e-Money, Apple seems confused about it just like Express Mode vs Express Transit) and IDs in Wallet is covered in detail. There is also an intriguing iOS 15.4 Wallet security tweak:
In iOS 15.4 or later, when a user double-clicks the side button on an iPhone with Face ID or double-clicks the Home button on an iPhone with Touch ID, their passes and access key details aren’t displayed until they authenticate to the device. Either Face ID, Touch ID, or passcode authentication is required before pass specific information including hotel booking details are displayed in Apple Wallet.
It sounds almost exactly what we already do with regular Apple Pay cards. Perhaps keys and passes only show a generic icon and checkmark with Express Mode with the double-click + authentication required for show details…it’s not very clear.
The whole security expert thing reminds me of what my uncle the doctor (who ran a medical research lab at Columbia University) used to say about his disdain for pharmaceutical companies, “They don’t want to cure you, they just want to keep ‘treating’ you with their medicines.” Human nature never changes. The gist is that EMV Express Transit Mode will always be a thorn in Apple Pay’s side because the security is up to the card companies.
The document is worth your time is you have any interest in Apple Pay and Wallet.
Apple Pay First up of course, is Apple Pay. After Jennifer Bailey’s WWDC21 appearance where she announced keys and ID for iOS 15 Wallet, and the separate Tap to Pay on iPhone announcement in January, I don’t think Jennifer will be in the WWDC22 keynote. She’s not going to appear just to explain that Apple Pay is not a monopoly, that’s Tim’s job with CEO level pay grade, nor is she doing to appear to just flesh out details of what’s already there. That’s what sessions are for, explaining things that I have been wishing for these past few years: an easier, more open Secure Element Pass certification process and/or new frameworks for developers to access the secure element for payments or use Tap to Pay on iPhone. There needs to a clearer path for developers who want to use the secure element for payments (Wallet) or iPhone as payment terminal (Tap to Pay on iPhone).
The only possible ‘new’ Apple Pay Wallet feature I can think of is the ‘so long in the works it has gone moldy’ Code Payments. Lurking in the code shadows since iOS 13 or so, it has been around so long that Apple legal inserted official mention in a recent Apple Pay & Privacy web page update: “When you make a payment using a QR code pass in Wallet, your device will present a unique code and share that code with the pass provider to prevent fraud.” If Apple Pay delivers native device generated QR code payments without a network connection, just like all Apple Pay cards to date, it would be quite a coup but by itself, is not worth a Jennifer Bailey appearance. Other future goodies like passport in Wallet or My Number ID in Wallet are too far out to merit mention.
Apple Maps The only new Apple Maps feature that suggests itself is Indoor Maps for stations. That’s the conclusion I come up after examining the current (February ~ May 2022) backpack image collection in Tokyo, Osaka/Kyoto and Nagoya. It is highly focused on centrally located above ground and underground station areas. Stations like Shinjuku and Tokyo are entirely underground surrounded with extensive maze like malls.
This means Apple image collection backpacks are going inside for the first time. They are either collecting data instead of images, or doing it at pre-arranged times when people are scarce. This is hard to do at a place like Shinjuku station as there are multiple companies collectively managing the entire site (JR East, Odakyu, Keio, Seibu, Tokyo Metropolitan Bureau of Transportation, Tokyo Metro, just to name a few).
So far Apple has only used their image collection in Japan for Look Around, but the current version of Look Around doesn’t make sense for station interiors unless it is heavily modified with augmented reality place labels, directions for exits, transit gates and so on. The Apple indoor maps model for airports and malls is outdated and impossible to retrofit for information dense, tightly packed Japanese stations.
Apple needs come up with something new for indoor station maps to be successful on any level. The current version of AR walking guidance only works outdoors as the camera has to scan and match surrounding building profiles. A hybrid of stored Look Around images and AR walking guides might be a way forward. Station maps have special needs to seamlessly transition between indoor and outdoor guidance modes as users leave or enter stations on their walking route to the final destination.
I’m not holding my breath but anything is better than what we have now and Apple is certainly up to something. A new and improved, AR enhanced “Look Around” style indoor map for stations would be far more useful for Japanese iPhone users than airports or shopping malls. Nobody does indoor maps well by the way, including Google Maps and Yahoo Japan Maps.
As most readers of this blog already know, I am not optimistic that Apple Maps in Japan can become a top tier digital map service. The local 3rd party map and transit data suppliers that Apple depends on to make up the bulk of the Japanese service are certainly not top tier and old problems remain unfixed. In the case of the main Japanese map data supplier things have deteriorated.
IPC was 100% owned by Pioneer supplying their car navigation system data, but was sold to Polaris Capital Group June 1, 2021 with a new CEO (ex Oracle Japan) named the same day. In January 2022 IPC was renamed GeoTechnologies Inc. Under hedge fund Polaris Capital Group management, GeoTechnologies has been busy inflating the number of cushy company director positions, never a good sign, and pushing out shitty ad-ware apps like Torima. The focus is leveraging assets not building them.
Apple’s Japanese map problem can only be fixed by dumping GeoTechnologies for Zenrin, or Apple mapping all of Japan themselves. Apple is not pursuing either option, the image collection effort in Japan is limited and its use remains restricted to Look Around. Until this changes, expect more of the same old Japanese map problems in iOS 16 and beyond. Apple Maps is a collection of many different service parts. Some evolve and improve, some do not. Let’s hope for a good outcome with the data Apple is collecting for indoor station maps.
Apple Typography TextKit 2 migration WWDC21 saw the unveiling of TextKit 2, the next generation replacement for the 30 year old TextKit, older than QuickDraw GX even, but much less capable. TextKit 2 marked the start of a long term migration with most of TextKit 2 initially ‘opt in’ for compatibility. We’ll find out how much of TextKit 2 will evolve to default on with an ‘opt out’. There are holes to fill too: the iOS side didn’t get all the TextKit 2 features of macOS such as UITextView (multiline text), some of the planned features like NSTextContainer apparently didn’t make the final cut either. We should get a much more complete package at WWDC22. Once the TextKit 2 transition is complete, I wonder if a Core Text reboot is next.
watchOS 9 Express Cards with Power Reserve? Mark Gurman reported that watchOS 9 will have “a new low-power mode that is designed to let its smartwatch run some apps and features without using as much battery life.” While this sounds like Express Cards with Power Reserve (transit cards, student ID, hotel-home-car-office keys) and it might even mimic the iPhone feature to some degree, I doubt it will be a full blown version. Power Reserve is a special mode where iOS powers down itself down but leaves the lights on for direct secure element NFC transactions. iOS isn’t involved at all.
Real Power Reserve requires Apple Watch silicon that supports the hardware feature, it cannot be added with a simple software upgrade. Until that happens, a new watchOS 9 low-power mode means that watchOS still babysits Express Cards, but anything that gives us better battery life than what we have now is a good thing.
Now that the 1st wave of Suica 2 in 1 card launches is complete, it’s a good time to review the ‘State of Suica’. And it’s always interesting to examine the cultural differences too, when it comes to labeling trends as ‘good’ or ‘bad’. Westerners for example invariably say, what’s the point of having so many Suica card flavors? It’s a waste, better to have just one. It’s a classic double standard professing to want but insisting that life should revolve around single kind of credit card. Japanese don’t seem to care much as the culture is adept at ‘振り分け’: this thing for doing this, that thing for doing that. And the region affiliate users getting Suica for the first time seem pretty excited and all Suica varieties work the same for transit and e-Money purchases.
As of now we have the following plastic Suica card flavors beside the regular Suica available at station kiosks: Rinkai Suica, Monorail Suica, Welcome Suica and Suica Light. On the Mobile Suica side we have: Osaifu Keitai, Apple Pay, Google Pay, Fitbit Pay and Garmin Pay, along with branded Mobile Suica for Rakuten Suica and au Suica on Osaifu Keitai and Mizuho Suica on iOS. Last but not least we have 11 new Suica 2 in 1 Region Affiliate Transit cards that are the keystone of JR East’s MaaS strategy.
What exactly are the differences? It comes down to commuter passes or points. For Suica 2 in 1 cards specifically, it is both. This is a small but very important difference. All the other non-regular Suica outside 2 in 1, come with specific features and limitations. Rakuten and KDDI au users can recharge those Suica with those outside point systems but they can’t add commute plans. Welcome Suica expires in 28 days, Rinkai and Monorail Suica exist for commuter passes and nothing else, and so on.
Suica 2 in 1 doesn’t have limitations and does more than any other Suica: it can hold 2 different commuter passes (one from JR East, one from the region affiliate) and it supports 2 different point systems: messy JRE POINT which is an optional account setup manually linked to the Suica card number, and local government subsidized region affiliate transit points which are automatic and stored on the card itself. The only thing the user needs to do is use the appropriate card for transit to earn and use transit point discounts.
In a mobile payment era where everybody is distinguishing themselves with increasingly complex reward point schemes, the simplicity and flexibility of Suica 2 in 1 transit points, think of it as locally processed transit point stored fare, can go places that old Suica cannot. Imagine how many more people would use Suica transit in Tokyo if it came with transit point discounts. There are other 2 in 1 features not yet supported by regular Suica: disabled and elderly transit user discounts. These are coming to Tokyo area plastic issue Suica, and PASMO too, this October though I suspect those won’t come to Mobile Suica until it gets an upgrade.
Mobile FeliCa hasn’t been updated to the next generation ‘Super Suica’ FeliCa SD2 architecture yet, but once updated we should see Suica 2 in 1 on mobile and new Suica features, along with more Suica 2 in 1 Region Affiliate cards. All in all the new Suica 2 in 1 card format tells us where JR East wants to go.
There are some interesting numbers from the JR East FY results. All things transit took a huge hit in FY 2021 from the COVID pandemic, Suica included, but are now recovering though still below pre-covid transaction levels. Another surprise is the popularity of Eki-Net eTickets, a 39% usage rate is not bad for a service that only started in March 2020. One of the smarter things JR East did with Eki-Net eTicket discounts is making them simple and available to all Eki-Net users and credit cards. The JR Central EX system has 2 different Shinkansen eTicket tiers (EX-Press and smartEX) with larger EX discounts limited to select credit cards.