Suica App 2.5 dropped on 9/25 without a peep from JR East but this morning they released a notice urging Suica App users to update by 10/22. It’s not immediate clear what has changed, most likely it’s all backend stuff.
Tokyo Cashless 2020 is a series covering all things cashless as Japan gears up for the big event. If there is a topic that you’d like covered tweet me @Kanjo
iOS 13 is not a software release. It’s a mission statement of what Apple hopes to achieve by the end of the iOS 13 life cycle. iOS 13 will be peaking out just as the Tokyo Olympics take place between 24 July – 9 August 2020. There will be a huge influx of inbound smartphones using all kinds of apps for transit, navigation and payments. Apple has told Japanese journalists that Apple services will be ready. How will peak iOS 13 Apple Pay, Apple Maps and Siri stack up with the competition? How useful will they really be? Let’s find out, starting with the strongest contender.
Apple Pay Apple has put a tremendous effort into creating a global NFC platform that incorporates all the key NFC technologies (EMV, FeliCa, MIFARE, etc.) into one seamless package sold worldwide. This is still unique and unmatched. Inbound visitors with iPhone have the option of adding Suica to Wallet and instantly gaining all the benefits of using Japan’s famous tap and go transit and making contactless payments nationwide.
Apple Pay with Suica makes iPhone a great transit and payment solution for the Tokyo Olympics and Apple Pay Suica will be the inbound star player for all things transit and payments. iPhone and Apple Watch are so perfectly matched for using contactless payments in Japan during the Olympics that I can only wonder if Apple has been planning for this opportunity all along. Make no mistake, Apple Pay is going for the gold.
The biggest use case for Apple Maps during the Olympics is transit directions and local walking area navigation in station areas. Apple Maps is still a very ‘America centric’ app in that default map views and the UI are geared for driving, not transit and walking. iOS Google Maps has a more intelligent approach that layers transit over the current map view that eliminates the transit view/map view UI toggling of the chunky Apple Maps UI. Google Maps is a much more smoothly integrated collection of services.
Even with the addition of better map detail of Apple Maps 2.0 and Look Around however, Apple Maps must absolutely clean up and completely revamp its cluttered cartography and Point of Interest (POI) layers and remove the bolted on transit functions with improved integration to be a serious contender in the Tokyo Olympics Navigation contest. I don’t see that happening: there’s no way 7 years of bad habits and ‘Where’s Wally’ can be magically fixed in the 10 month run up to the Olympics.
Siri Bringing up the rear, Siri is the ‘Cool Runnings’ contender in the wrong Olympics. With Google Maps you can ask Google Assistant “when’s the next train to Shinjuku” and Google Maps will give you a list of transit options. Google Maps Transit also gives you platform guidance, optimum car positions for the destination station, and ground truth yellow exit numbers:
Siri and Apple Maps offer none of this. In fact Siri is not even programmed at this point to provide transit information and politely declines all such requests (and when did Japanese Siri’s speaking rate speed become so SLOOOOOW?). Even a manual Apple Maps Transit search does not provide the same level of Google Transit information: no platform guidance, no car positions, no crowd conditions, etc. Meanwhile JR East just announced an agreement with Google to offer Google Assistant Shinkansen transit information. This isn’t even a contest.
Quick Summary and Tokyo Olympics iPhone Guidance Given the current state of Apple Pay, Apple Maps and Siri, I offer the following suggestions.
For iPhone 8/Apple Watch Series 3 and later inbound visitors from countries with Apple Pay availability:
Use Google Maps and Google Assistant for navigation and transit
For iPhone 8/Apple Watch Series 3 and later inbound visitors from countries without Apple Pay availability:
Purchase a regular plastic Suica card from a JR East station kiosk and transfer it to your iPhone (Welcome Suica cards cannot be transferred), you cannot recharge it with a credit card but Apple Pay Suica can recharged with cash at any convenience store checkout register, any 7 Eleven ATM, or JR station smart kiosk. The advantage of Apple Pay Suica over plastic Suica is that you always know what the balance is and when it needs recharging. You can avoid long queues at station recharge kiosks.
Use Google Maps and Google Assistant for navigation and transit.
August 2020 UPDATE Apple Maps updated Japan maps with Look Around for the greater Tokyo, Osaka and Nagoya areas, and a full set of IPC data which has been available all these years, but Apple didn’t, or couldn’t, integrate it for some reason until now. Whether Apple call this ‘new maps’ or not isn’t clear. And at any rate it is not Apple collected map data.
Big things sometimes come in small packages. JR East, JR Central, JR West issued a joint press statement on September 20 that starting in April 2021, Suica-Toica-ICOCA commuter pass regions will be enlarged into a continuous virtual commuter region for cross region commuting. This will cover regular rail lines and Shinkansen lines, and address current transit region ‘gotcha gaps’. The press release comes almost exactly one year after the JR East, Sony, JREM ‘Super Suica’ next generation transit card announcement, the start date coincides with the new transit card rollout.
This has big implications and fits with the scenario outlined in the Super Suica piece. The press release does not mention Mobile Suica, and only shows current style IC transit cards, but it’s important to remember that Super Suica is a next generation transit card architecture with a next generation FeliCa OS for both IC cards and mobile.
For Apple Pay Suica users this means that starting in 2021 all commuter passes for those IC card regions can likely be covered by one ‘Super Suica’, however details are few at this point. I hope to post an analysis of these developments soon. There is a lot to look forward to as Japanese transit companies prepare for the big, long term migration to the next generation transit card architecture.
This press release only covered the JR Group side, some grey areas remain. Now that the JR Group have an agreement in place to integrate their trunk line commuter pass regions, I expect that we will hear something similar for PASMO and other private rail IC transit card commuter regions at a later date.
UPDATE: Cross Region Commuter Passes went into effect March 13, 2021. At first glance it does not appear to be a ‘Super Suica’ FeliCa Standard SD2 card, however older passes cannot be renewed or updated for cross region. The cards have to be re-issued on new plastic. For that reason alone I suspect the cards use the new FeliCa Standard SD2 format.
The last one is a small step with big implications that people are only beginning to see. Instead of a plastic card that is read into Wallet or added to Wallet with a 3rd party app, Suica creation is now a basic function of iOS 13 Wallet that works with other Apple Pay cards from anywhere to add money. Suica is part of iOS. Think about that.
All of these developments have been driven by Suica, this is why Suica is the Apple Pay bellweather. Transit card creation in Wallet and adding money with Apple Pay cards from anywhere will undoubtedly be part of Apple Pay Octopus and migrate to other Apple Pay Transit cards over time. If you want to see where the Apple Pay puck is going, keep an eye on Apple Pay Suica developments. What arrives on Suica first becomes standard later.
JR East announced price increases that take effect with the 10% consumption tax on October 1. The increases apply to basic fares, regular express train fares and Shinkansen fares. There are downloadable PDF files of the price changes in English and Japanese.
There a few Mobile Suica changes too. Mobile Suica eTicket refund fees are rising from 310 ➡️ 320, Mobile Suica re-issue fees are rising from 510 ➡️ 520. Green Seat Upgrades are also rising, I will update those changes to my Suica App page in a day or two.