In the on, off, on again Octopus Cards Limited relationship with Apple Pay, predicting a service launch is risky business. The last reliable statement was from Octopus Cards Limited CEO Sunny Cheung on September 19 saying that Apple Pay Octopus would not launch on iOS 13 release day, but would “start as soon as possible within the year.”
Take it for what it is worth but a reliable source tweeted the following leak from beta testers to me today:
According to an internal note leaked by beta testers, Octopus Customer Service has yet to receive training for Octopus on Apple Pay, and they are advised not to call the hotline before the project goes online officially. The note was released on 11/10. However, a subsequent email sent to beta testers says that the official launch is coming “very soon”. Considering that the project has been “coming soon” since July, I’m not sure what to make of this “very soon” wording.
I also hear from other sources that OCL is cracking down on Apple Pay Octopus beta test leaks by limiting access and shutting out some testers, unsuccessfully I might add. There have been so many leaks the only thing we don’t know is the launch date. The beta tester crackdown may be OCL’s way of keeping the launch date under wraps so that the press event launch still has a surprise or two.
To use a Donald Rumsfeldian turn of phrase, do we have a known known or an unknown known? Well, we do have iOS 13.2 due on October 30 but at this point any iOS point release has nothing to do with an Apple Pay Octopus launch. The leak is almost 2 weeks old, hopefully Octopus Customer Service staff is being trained for the launch. Other than that all we have is… a known unknown.