Is it possible to move Suica to a different iCloud account?

asking for a friend but is there a way to remove a PASMO from one iCloud account, and move it over to a different iCloud account? My friend is a bit of an idiot and noob with iPhones.

This is a tricky question and even if possible, why bother? Most people would just add a new Suica•PASMO to iPhone which is very easy to do. Up until the big Mobile Suica reset on March 21 it wasn’t possible to migrate the Suica card anywhere else except a different device with same iCloud account. However, it is now possible to move the same Mobile Suica card between Android and iOS. PASMO doesn’t allow this yet because Mobile PASMO hasn’t received the same backend upgrade. If we were assigning version numbers Mobile Suica would be v2.0, Mobile PASMO would be v1.5. In Mobile Suica 2.0 the card ID, the Mobile Suica account email used for system ID, is independent of Apple Pay and Google Pay systems. Let’s take a look at how it might work.

Here is the Mobile Suica transfer path going from iOS to Android.

  • Requirements: Mobile Suica account, ID registered email and PW, latest versions of Suica App (iOS) and Mobile Suica App (Android) installed on both devices.
  • Step 1: remove Suica from Wallet on iPhone (this parks the Suica card on the Mobile Suica cloud server)
  • Step 2: on the Android device launch Mobile Suica and sign in with the same ID and PW
  • Step 3: follow the screen prompts to add the Suica card from the server to the device

One of the interesting points about Android is that the receiving device must have a valid SIM inserted, otherwise Suica will not transfer. In theory here is how the process might work going between different iCloud account devices:

  • Requirements: Mobile Suica account, ID registered email and PW, Suica App 3.0.3 or later (iOS) installed on both devices.
  • Step 1: remove Suica from Wallet on iCloud A device, sign out of Suica App or delete the app, restart device
  • Step 2: on the iCloud B device launch launch Suica App, tap [機種変更] (Transfer from Android) and sign in with the same ID and PW
  • Step 3: Tap [+], and (if the theory is correct), you should see the Suica card with balance on the server, add to Wallet

Remember this may not work as it is not officially supported by JR East, for security reasons, and I have no way to test confirm if this works or not. Even in the worst case that is does not work you still have the Suica card attached to the iCloud account. And remember, it’s very easy to add Suica and PASMO to any iPhone 8 and later or Apple Watch Series 3 and later.

JR East eliminating 70% of ticket offices by 2025 in ticketless push

In the run-up to the June 27 Eki-Net reboot next month JR East released a nice looking PR release with the first 2 pages promoting a ticketless future. On page 3 they dropped a bomb: JR EAST will eliminate ‘up to’ 70% of their ticket offices by 2025, just 140 stations or so on the entire JR East rail network will have the honor of having a ticket office manned by real people:

JR East has been planning this for years and report that in 2019 only 30% of JR East ticketing was purchased at a JR East Ticket Window (Midori-guchi). In 2020 that number declined to 20%. Could it be people were so tired of waiting in long slow ticket office lines they bought tickets elsewhere? Let’s be real though, the COVID pandemic has hit transit so hard all expenses that can be cut will be cut. You will going ticketless whether you like it or not.

So yes, we have Mobile Suica and Eki-Net Ticketless for regular express trains, Touch and Go Shinkansen, Mobile Suica and Shinkansen eTickets. By 2025 I suspect QR tickets will have replaced mag strip tickets. The Cloud Suica system coming in 2023 is said to power QR ticketing as well. All is good, I guess. Except for when you need help at the transit gate for some weird ticket problem, a smartphone that died before you got to the last station because you were too wrapped up playing games on it. What do you do? Press a button for an online station agent:

JR East says real station agents will be available to offer real assistance for disabled customers and such. We shall see. If JRE wants people to use Suica as much as possible they need to get Suica disability discount fares in order and working on mobile. Right now they are only working in the 2 in 1 totra Suica region. They need to work everywhere.

The VISA JP Apple Pay announcement and digital banking wars

MacRumors: Customers with Visa cards…will be able to add their card to their Wallet on iPhone and Apple Watch.

Me: I like MacRumors but the writer here has no idea what the story is or that users have been using these cards in Apple Pay all along for store purchases.

MacRumors: Hey! Could you elaborate on what you mean? Visa cards issued by those banks now have Apple Pay, correct?

Sure Sami, here’s the elaborate story. Do you know FeliCa? It’s the Sony created NFC standard that has been around a long time, long before EMV grafted NFC into contactless credit cards. When mobile payments launched in Japan back in 2004, Mobile FeliCa was the only technology that worked. So mobile payments for all major credit cards and Suica were built on Mobile FeliCa, the contactless payments infrastructure in Japan grew from that.

Fast forward to 2016. Phil Schiller announced FeliCa for iPhone 7 at the keynote and the launch of Apple Pay in Japan. VISA Japan didn’t sign an agreement with Apple but it didn’t matter much because VISA JP cards were available for Apple Pay thanks to previous Mobile FeliCa agreements covering the iD and QUICPay networks for store payments. The other card companies (Mastercard JP, JCB, American Express JP) signed with Apple.

It was a big success. But the Mobile FeliCa agreements only covered store purchases, they didn’t cover things like in-app purchases. Even though many Japanese users added their VISA cards to Apple Pay they couldn’t use them to recharge Suica cards because in app purchases were not supported.

Fast forward to 2020. VISA JP is a major sponsor of the Tokyo Olympics showering sponsorship money to promote ‘VISA Touch’ EMV contactless cards. They want customers to use VISA Touch at stores, not iD and QUICPay because the margins are nicer and EMV contactless is a world standard except for places like Japan (FeliCa) and China (PBOC). Most of the POS equipment in Japanese stores is multi-protocol ready so the customer NFC flavor is a moot point. For whatever reason, let’s say marketshare, VISA JP finally signed on with Apple Pay.

What changed for all those VISA JP cards already working in Apple Pay Wallet these past few years? A VISA logo, in-app payments, dual mode NFC and Payment card Express Transit:

Did you get that Sami? Hello, anybody there?

Digital Banking Wars
Seriously though, it’s sad when tech writers don’t understand the technology in the stories they write. All major Apple sites ran the same wrong story. It should have been: Visa JP Cards now fully support Apple Pay. I think journalists do everybody a great service when explaining complex stories and connecting the dots in easy to understand ways. Nobody cares, which is a shame because there were other major things going on behind the VISA JP Apple Pay announcement that even the Japanese tech media missed: the very same day, NTT Docomo and MUFG announced a joint digital banking venture.

Let’s take a closer look at that VISA JP Apple Pay announcement, specifically the issuer launch list: APLUS, Cedyna (SMBC Financial), SMBC, Docomo, MICARD, Saison, JACCS, Rakuten. Do you see MUFG? Nope. MUFG brand VISA cards will join at some point, probably, but VISA has put all their eggs in the SMBC basket, the companies are not on the friendliest of terms.

NTT Docomo and SMBC/VISA group feuded for years and called a stalemate. It was only a matter of time before NTT Docomo kicked SMBC to the curb, which they did yesterday with the MUFG joint announcement. Docomo and MUFG are going to leverage dPoint into an economic zone to rival Rakuten and SMBC/VISA V Point. It’s as simple as that. And here you thought that VISA JP announcement was only about Apple Pay. Think again, the economic zone mobile digital banking wars are just getting started.

One last bit: if you want to know the reason why it took so long for VISA JP to sign with Apple go to the SMBC V Point App page and look at the Apple Pay • Google Pay section. ApplePay is dual mode, Google Pay is EMV only. It was the power play we suspected all along: VISA wanted to kill FeliCa, Apple stuck to its NFC switching dual mode guns. For a detailed list of VISA JP cards and supported features go here.

Real life code payments

Doutor Coffee Shops added code payment options recently. The sticker next to the reader says all that you need to know: please have your payment app ready before paying. The downfall of code payments is always the network connection. Maybe network connection is weak, or tapped out, or whatever. Last week I was grocery shopping at a basement store location and noticed customers running from checkout to the bottom of the stairs, tapping their smartphone, then running back to the checkout. Bad network area.

This is all too common and a real pain now that every store chain and their dog has a rewards app. Most checkout goes like this: the customer pulls up the store app for discounts and reward points, then pulls up PayPay, dBarai, Line or any other popular code payment, and if the network gods are benevolent, finally pays. NFC was supposed to save us from slow plastic cards and paper coupon checkout, but in the digital wallet age we’re slow if not slower because the store location is in a crappy network area, inside a building with thick earthquake proofed concrete walls. Welcome to code payments in the real world 101.

SmartGo Staple: a smart Mobile Suica solution for COVID era business travel

As more companies transition work style away from daily commuting to a central office to telework with direct business trips from home, there is less need for commuter passes but that means more corporate virtual paperwork and paper trails for filing and processing transit expenses. How nice it would be if Mobile Suica had a plug-in for SF expense reporting. It does actually: SmartGo Staple a co-venture between JR East and NTT Communications.

The service is straightforward: for a ¥1,000 (w/VISA card option) or ¥600 (w/o) per Mobile ID monthly service fee, SmartGo Staple provides live Mobile Suica ID SF transaction data of registered accounts to corporate management and accounting, who then calculate and reimburse employee on the go, or teleworking at home for corporate related Mobile Suica use, reducing the paperwork at all levels. The flexibility of Mobile Suica and Suica App which discretely attaches a credit card to a Suica card, allows users to set up a Suica card just for corporate use with a corporate credit card attached. This is the idea behind the SmartGo Staple prepaid VISA card option which management can ‘recharge’ remotely.

It’s a service for the COVID era but the interesting thing is that with more people doing without commuter passes, Apple Pay Suica and Mobile Suica easily covers nationwide transit and payment use. Commuter passes are the only reason for all those Japanese Transit IC cards. One Mobile Suica does it all. There are still weak spots, i.e. non SF Suica ID # attached services like smartEX and Shinkansen eTickets. Using a transit card ID number to attach separate services is flexible but corralling all the separate transaction histories into one expense report is still a chore.

Young employees tell the department manager to get with the times