Transit gate tappers are endlessly fascinating to watch: feather touchers, slappers, pocket fumblers, precision marchers, schlep slumpers. The daily routine is never routine. Apple Watch transit-gating has a different set of challenges compared to plastic transit cards and smartphones, and a different set of circumstances: left wrist vs right wrist, […]
Dear Apple and JR East, we need Apple Pay Family Suica
watchOS 7 Family Setup is a bigger deal than many people might think at first glance. Apple Cash Family is just one part of the service with transfers from a parent’s iPhone to a child’s Apple Watch. It’s the most compelling Apple Cash use case I can think of, and […]
Dear Jane, we fucked up, sincerely MTA
The piecemeal MTA OMNY rollout is a lesson how not to do a transition from old system to new system. A case where poor design, poor management choices and unanticipated user interaction, each insignificant in isolation, snowball into a nagging long term problem. The problem goes like this: (1) Apple […]
Blame the Apple Pay Ventra delay on open loop
Washington DC SmarTrip and Greater Los Angeles TAP transit cards both launched on Apple Pay the first week of September within days of each other. They upstaged Apple Pay Ventra which was announced as ‘coming soon’ way back in March 2019 but has yet to launch. Chicago Ventra users are […]
Apple Pay Express Transit Mode Tips
As of May 2022, Express Mode can be used with 10 transit networks: Japan (Suica, PASMO and compatible transit nationwide), China (Beijing, Shanghai and China T-Union), Hong Kong (Octopus), United Kingdom (Open Loop only Transport for London and some bus lines), New York City (MTA OMNY), LA (TAP) Portland (HOP), […]