Mobile Payments

Thoughts on Suica 2.0

The Suica 2.0 launch in the Tohoku region on May 27 is not simply a launch. It marks the transition to a whole new business model for JR East. The future is Suica as a mobile payment and services platform that leverages JR East transit infrastructure. It has to be […]

Help Desk - Mobile Transit

Eki-Net Mobile Ticket Quick Guide

Sections JR East Mobile Ticket BasicsEki-Net DiscountsJRE POINT IntegrationRegistrationTicket PurchaseeTicket and Ticketless Use Mobile Ticket BasicsThe JR East online train ticket reservation system comes in 2 flavors: Japanese only Eki-Net for domestic users and the multi-lingual JR East Train Reservation for inbound visitors. Both of these differently branded services share […]

Mobile Transit

It all connects: JR East QR Eki-Net Tickets

One of the great things about Japanese trains is how seamlessly train travel connects nationwide. Reserve a ticket, get your seats assigned and travel to your destination anywhere in the country even on different JR company express trains and Shinkansen. This is the legacy of the JNR developed MARS system […]

Apple - Apple Pay Suica

JRE POINT Reboot

The JRE POINT website and apps (iOS•Android) received a makeover on August 29. The purpose of the reboot was to increase security with Face/Touch ID login, and add some long overdue features such as removing the single Mobile Suica registration limit. With the new service, account users can register up […]

Mobile Payments - Suica

Phishing scams target JR East online services

The Council of Anti-Phishing Japan has issued a warning of email phishing scams targeting JR East Mobile Suica, Eki-Net and VIEW credit card user accounts, following earlier warnings posted on the JR East site. The phishing scams send email or SMS messages that target user accounts, credit card and 3D […]