Transit IC only JR East Shinkansen eTicket reservations start today

The new JR East Shinkansen eTicket service debuts March 14, but 30 day advance ticket reservations mean it kinda starts today. The best explanation, Japanese only at this point, is the Eki-net online guide that outlines the new reservation, purchase and seat assignment process for PC and smartphone web pages. I find the smartphone online version more streamlined than the PC one but they are straight forward if you are familiar with Eki-net. The basic Eki-net process is the same until step 7, the section where you assign the eTicket (s) to your registered transit IC card (s). The differences from smartEX are interesting:

  • You can register up to 6 different transit IC cards to a single Eki-net account: Suica, Mobile Suica, PASMO, Kitaca, ICOCA, TOICA, manaca, PiTaPa, nimoca, SUGOCA, Hayaken
  • A single Eki-net account can reserve/purchase up to 6 Shinkansen eTickets then assign tickets and seats to registered transit IC cards

JR East Shinkansen eTickets are geared for family travel in a way that smartEX, EX-Press and the old Mobile Suica Shinkansen eTickets ending March 13 are not. Other systems can only attach a single IC transit card per account. The flexibility opens up some interesting possibilities, since Apple Pay Suica is just another transit IC card, one person can buy and assign eTickets up to 6 difference Apple Pay Suica devices. The downside is that transit card linking is completely manual and up to the user to update information when a new card is issued or the Apple Pay Suica ID number changes (less common than before but still happens). There are bound to be some very short trips that end with a transit gate error. Some other observations:

  • eTickets require a Transit IC card (paper tickets can be issued in the event of a lost transit card)
  • eTicket reservations are currently limited to Eki-net online but Eki-net app will gain eTicket support when the service launches March 14
  • As Suica App is tied to Apple ID and the Mobile Suica cards registered to it, I don’t see Shinkansen eTickets being integrated back into Suica App anytime soon
  • I don’t see QR Code ticketing support coming until after the transit IC eTicket system is complete and necessary gate infrastructure in place, a few years down the road at best

Eki-net eTickets are limited to JR East operated Tohoku, Yamagata, Akita, Hokkaido, Joetsu, Hokuriku Shinkansen lines. The next obvious question is when will other ticketing be migrated to Transit IC, and what kind of discounts will be offered?

Discounts, incentives and ticket system silos
Most Japanese don’t buy express train or Shinkansen tickets at regular prices. The whole point of Eki-net, smartEx, and all the other account based ticketing systems are the discounts and incentives to get people out of the ticket office line and online. Each operator has their own complex set of discount schedules which they guard and control carefully because it is their business engine.

For this reason I am not optimistic we will see an all-in-one train ticket app. Sure, there is some integration of JR East eTicket and JR West e5489 because they share Hokuriku Shinkansen operations, and there might even be an app than integrates many different ticket systems, but I don’t see it offering all the discounts of stand alone apps like Eki-net, EX, Odekake-net, etc. I also don’t see multi-lingual support in the mix, at least not in time for Tokyo Olympics. The fun starts March 14 with many things still coming down the pipe, from next generation Suica to new transit gates. It will be an interesting time.

JR Central Online EX Ticketing Extends to Kyushu Shinkansen in 2022

JR Central/JR West/JR Kyushu issued a joint PR release that JR Central’s EX Shinkansen eTicket system, encompassing both EXPress Reservation and smartEX services, will be adding JR Kyushu Hakata~Kagomashima Shinkansen ticketing in spring 2022.

2022? If it’s going to take that long why bother announcing it now? I am sure that part of the reason for the long lead time is the next generation Suica card architecture (Super Suica) and FeliCa OS update coming in spring of 2021. All nine of the Suica sister transit IC cards under the Transit IC interoperability umbrella will need to switch over to the new transit card format to maintain compatibility: Suica, Toica, ICOCA, SUGOCA, Kitaca, PASMO, namaca, Hayaken, nimoca.

Right now Mobile Suica is the only transit card on mobile, and mobile offers service extras like downloadable Shinkansen eTickets. The next generation Super Suica format will likely extend mobile capability and mobile service extras to all nine cards. At the very least JR Central will have to retool the EX system for the new card architecture while maintaining compatibility with the current card architecture. It makes sense to upgrade the current EX system areas first and add Kyushu Shinkansen ticketing last.

Meanwhile, JR East is due to rollout a new eTicketing system in spring 2020.

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Japan Transit IC Map, outside white area cards are due to join Super Suica in 2021

Suica, Toica, ICOCA integrating commuter pass regions staring in April 2021

Big things sometimes come in small packages. JR East, JR Central, JR West issued a joint press statement on September 20 that starting in April 2021, Suica-Toica-ICOCA commuter pass regions will be enlarged into one continuous virtual commuter region. This will cover regular rail lines and Shinkansen lines, and address current transit region ‘gotcha gaps’. The press release comes almost exactly one year after the JR East, Sony, JREM ‘Super Suica’ next generation transit card announcement, the start date coincides with the new transit card rollout.

This has big implications and fits with the scenario outlined in the Super Suica piece. The press release does not mention Mobile Suica, and only shows current style IC transit cards, but it’s important to remember that Super Suica is a next generation transit card architecture with a next generation FeliCa OS for both IC cards and mobile.

For Apple Pay Suica users this means that starting in 2021 all commuter passes for those IC card regions can likely be covered by one ‘Super Suica’, however details are few at this point. I hope to post an analysis of these developments soon. There is a lot to look forward to as Japanese transit companies prepare for the big, long term migration to the next generation transit card architecture.

This press release only covered the JR Group side, some grey areas remain. Now that the JR Group have an agreement in place to integrate their trunk line commuter pass regions, I expect that we will hear something similar for PASMO and other private rail IC transit card commuter regions at a later date.

Tokyo Cashless 2020: Dear JR East, we need a new Suica Charge App

1️⃣ >Dear JR East, we need a new Suica Charge App
2️⃣ Consumption tax relief with the CASHLESS rebate program
3️⃣ Are Apple Maps and Siri really Apple Pay level ready for the Tokyo Olympics?
4️⃣ Blame the Japan Cashless Payments mess on VISA and EMVCo, not FeliCa

Tokyo Cashless 2020 is a series covering all things cashless as Japan gears up for the big event. If there is a topic that you’d like covered tweet me @Kanjo

Now that iOS 13 with supercharged Core NFC is almost here, it’s time for JR East to junk the old Suica Charge app for Sony PaSoRi FeliCa reader combo on life support until the plug is pulled in September 2020, and create a new Core NFC supercharged app for iOS 13. Since any iPhone 7 and later has the ability to Read/Write FeliCa cards build a whole new app around iPhone as the NFC read/write device. Here are some other helpful suggestions:

  • Make the app multilingual, or at least support English in addition to Japanese
  • Cooperate with the other major transit card companies to support all compatible Japanese transit IC cards for recharging, not just Suica
  • Support international issue credit/debit card registration in the app so that anybody from anywhere can recharge plastic transit IC cards with their bank card
  • Support In-App Apple Pay for recharging
  • Support the app on Non-Osaifu Keitai Android phones that can read/write NFC-F, there are lots of them out there coming to Tokyo in 2020, support Google Pay for In-App recharging too

There is an ocean of plastic Japanese transit IC cards out there. There are lots of Android users, and even iPhone users, who cannot use Apple Pay Suica or Google Pay Suica. A handy Suica recharge app that lets inbound travelers recharge plastic transit cards on the go with just a smartphone is screaming to be born, it would be an essential tool in alleviating station recharge kiosk lines during the Tokyo Olympics. JR East, please make it happen.

Update: I forgot that JR East already announced the end of “Suica Internet” services in September 2020. Suica Internet is a set of internet based services for online shopping and recharging Suica cards with the Sony PaSori reader and a Windows PC. JR East is pruning legacy services as they prepare for the next generation Super Suica rollout in April 2021.

JR West ICOCA Expands Coverage on JR Shikoku

JR West ICOCA extension on JR Shikoku

If you are familiar with the Japan Transit IC card system that started with Suica and grew from there, you might know the other major cards like JR West ICOCA and JR Central Toica. What about the JR Shikoku card? There isn’t one.

The problem dates back to the many bad decisions made by the Nakasone Government when they privatized JNR by breaking off small weak areas like Hokkaido and Shikoku as independent JR companies. It would have been much better if they had used the NTT privatization model of just two companies, East and West, which balance out weak areas with metropolitan hubs.

JR West ICOCA covers a small part of the JR Shikoku rail network already, today they announced an extension covering 7 more stations in March 2020. Even with this extension which is compatible with Apple Pay Suica, Transit IC coverage in Shikoku remains a real headache, one that is hopefully and finally solved by Super Suica in 2021.

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Japan Transit IC Map, outside white area cards are due to join Super Suica in 2021