Now you see it, now you don’t. The Apple Maps Japan story has been consistent…consistently flawed and second rate. Look Around was rolled out for the (now postponed) Tokyo Olympics in August 2020 covering greater Tokyo, Osaka and Nagoya but it hasn’t expanded much. A December 2020 update added Fukuoka, Hiroshima and Takamatsu but over the past week of March 8 or so, Hiroshima Look Around has disappeared. That nobody seems to have noticed or cares is all that you need to know about Apple Maps use in Japan.
Meanwhile Google Maps JP and Yahoo Japan Maps are pulling way ahead in transit directions that include real time transit and crowding information…and acknowledging the Sea of Japan. If the Tokyo Olympics goes ahead this year those will be the go-to solutions. Apple Maps Japan doesn’t offer it and has not signed on any transit company that provides real time transit and crowding information to Google and Yahoo Japan.
UPDATE Tested Look Around on 4 devices with different network connections with Hiroshima missing from them all. The iPad had not been used for 2 weeks and briefly showed it for a split second until the Maps screen refreshed as the cache updated. An iOS user in Okayama confirmed it. One interesting bit about the Apple Maps Japan pedestrian image collection 2021 schedule: if you click on the link you can see exactly what areas are being mapped.
UPDATE 2 Look Around for Hiroshima was restored on March 19 but coverage is problematic, there are areas which do not display as Look Around coverage but work anyway. Hit and miss as to what works and what doesn’t.
Google Maps Japan has offered crowdedness transit information since June. The latest app version is expanding this feature:
If you need to take transit, Google Maps can help you more easily social distance with live crowdedness information. On Android and iOS globally, you’ll start seeing how crowded your bus, train, or subway line is right now based on real-time feedback from Google Maps users around the world (wherever data is available).
Crowdedness is missing altogether in Apple Maps Japan transit, not surprising as Apple is very slow adding new features and transit only just got around to adding train platform numbers. Google Maps crowdedness information is a welcome feature but be wary about the ‘real-time’ label with the ‘wherever data is available’ sticker.
As the announcement explains, crowdedness data is ‘real-time feedback’. In Japan the feedback is solicited in the app: ‘how crowded is your train’. This is a completely subjective observation and depends on whatever the person making said feedback thinks and feels. Manual feedback may not the only measure, but it is time and train specific beyond the capability of GPS and carries the most weight.
JR East provides crowdedness information collected from train and station cameras that they plug into the JR East app. They also supply this to Google Maps, Yahoo Japan Maps and other map services. Detail level depends on the line: Yamanote line train cameras and sensors provide car by car crowdedness and much more while Chuo line trains sensors only summarize the entire train.
The gap between Google Map feedback and JR East crowdedness data sets can be seen in Google Maps transit directions. JR East supplied data is highlighted in red text labeled ‘live’, Google feedback data is not. In the above screenshot Google Maps feedback lists the Yamanote train as crowded, JR East data does not. The take away: use transit agency data when available, after a few months of using it I find Google Maps feedback crowdedness data is, at best, subjective.
Yahoo Japan Maps has the best cartography in Japan in comparison with Apple and Google and remains the local leader. They are the only major map that gets notoriously difficult map places like Shinjuku station just right for road and rail navigation. No fuss, no layer on/off nonsense. And they keep improving things like the latest cartography tweaks. Compare today’s Shinjuku station screenshots at the same zoom level and see for yourself:
Traffic has been missing in Apple Maps Japan all this time and driving in Tokyo without knowing traffic conditions is…. well let’s just say that it is unimaginable in a country where car navigation systems with real time traffic conditions are ubiquitous. Apple Maps Japan was pretty much useless for driving, so everybody uses Google Maps and Yahoo Japan Maps which have offered real time traffic for years.
This has finally changed with the iOS 13 release. It was a long wait but at least Traffic for Apple Maps in Japan is here and a viable car navigation option for iOS users. There are lots of missing pieces like Junction View for elevated expressways, and the dysfunctional, obsolete Maps UI forces users to toggle between Map View which has Traffic, and Transit View that does not, it remains a major irritant and mismatch for Japanese user needs. Did it every occur to the Apple Maps team that bus riders want to know what traffic conditions are so they can catch the desired train time at a transfer point? It seems not.
In other Japan digital map news, Google Maps has finally followed the Yahoo Japan Maps cartography lead by incorporating standard station yellow signage for exits. Things in the map finally match what you see on the ground. Yahoo Japan Maps still does it better, especially in challenging locations like Shinjuku station, but it’s a welcome start.
Unfortunately Apple Maps Japan sticks with their stupid purple exit signage that you NEVER find in real life. Let’s hope Apple fixes that, and lots more, before the Tokyo Olympics.
My site doesn’t get many hits from Reddit but I always check new incoming ones just to see what the conversation is. Reddit is a parallel universe. Sometimes it intersects with my reality, most of the time it’s a distant unfathomable body. The latest ripple is about Apple Maps Japan cartography and how dope the detail is compared to the US version.
A closer reading reveals it is not the generic Point of Interest (POI) details so much as the company logo POI used for store chains, convenience stores and such. Those poor Reddit kids don’t know what they’re missing: they don’t have a Japanese App store account and cannot download and use Yahoo Japan Maps which is the real dope. Yahoo Japan Maps smooth clean uncluttered cartography pioneered the company logo POI thing and does it way better than Apple and Google ever will.