iOS 13 b4 Apple Pay Suica: the wheel that refreshes

The Apple Pay Suica iOS 12.2 UI had one head scratching feature: the pull down refresh in the Suica details window. It didn’t update the balance or transaction information, or appear to do anything at all except twirl. It was a useless mystery wheel that iOS 13 b4 finally solves: it’s for updating the new Shinkansen and Green Car ticket information sections added in the latest beta from Mobile Suica.

These previously existed but only appeared when a user purchased Shinkansen or Green Car eTickets in Suica App. Purchased eTickets are downloaded to the Wallet Suica card for use on JR East Shinkansen lines or Green Car seats for regular trains on JR East and JR Central. It makes sense to add a permanent Tickets section so that users will know where to find and download them before going through the Shinkansen transit gate. I hope we’ll get better notifications too. I think this is also JR East and Apple getting things ready for the new Shinkansen eTicket system and refreshed Suica App due to arrive on April 2020.

There are no other Suica changes in iOS 13 b4. Suica Notification 3D/Haptic Touch shortcuts are still missing and that big useless Suica in-transit notification is still there, useless as ever. Maybe we’ll find the answer to that mystery in the next beta

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Reminder: JR East Suica System Downtime July 6 9pm~5am

Just a friendly reminder that the first of JR East’s major Suica system maintenance downtimes starts Saturday July 6 at 9pm and runs to 5am. Mobile Suica and JR East station Suica ticket machine services are going offline.

During the offline period you can still use plastic Suica and Apple Pay Suica for transit and purchases as usual, but Apple Pay Suica Recharge will be limited to cash only from 1am~4am. Remember that you can always cash recharge Apple Pay Suica at any convenience store cash register or 7-Eleven ATM machine. 

All other operations such as adding Suica to Wallet and all Suica App functions, and corresponding services at JR East station Suica ticket machines, will be offline for the entire maintenance window.

Be prepared and check your Suica balance and recharge before 9pm. The next major maintenance downtime is scheduled for Saturday July 20 9pm~5am.

iOS 13 Apple Pay Suica: Move along folks there’s nothing to see here…

As I wrote previously, “if you are using iOS 12.3, you are already using iOS 13 Apple Pay Wallet.” The major under the hood Wallet changes of iOS 12.3~4 were completed ahead of iOS 13 for the Apple Card rollout that is coming very soon. For Apple Pay Suica users, and Express Transit users everywhere, the solid Express Transit performance of iOS 12.3~ iOS 12.4 and the UI, are exactly what you get in iOS 13. There is nothing new, a good thing.

The only changes are Suica Notifications which have lost 3D Touch shortcuts for Recharge and Commute Plan Renewal. Since 3D Touch is on the chopping block in iOS 13, this is not unexpected, but it is unfortunate: the recharge shortcut was handy and finally useful with the robust iOS 12.3 Suica Recharge performance. Suica Notifications are still a work in progress however, witness the useless ‘In Transit’ Suica notification, hopefully shortcuts will reappear in some form before the final release.

The Apple Card rollout remains a real head scratcher. There are lots of things Apple Card will be able to do in iOS 12.4 Wallet that other cards, as yet, cannot do. And Apple has not offered anything in iOS 13 PassKit or Wallet for developers to do those dynamic card UI things that Apple Card does. I wonder how well that will go down with developers after Apple Card finally ships.

Visa Japan Finally Ready to Sign on to Apple Pay Japan?

IT journalist Junya Suzuki was answering a question of mine regarding dual mode (EMV/FeliCa) credit/debit cards which are somewhat mainstream, even on Docomo dCard, but the plastic issue Sumi Trust Visa contactless cards are EMV only.

I guess Visa Japan still wants to promote payWave (banded as Visa Touch in Japan) over better customer service. Because if Visa was promoting better customer service, they would offer dual mode for plastic cards and Apple Pay like Mastercard and American Express do.

Visa Japan has yet to sign directly with Apple Pay, the reason why Japanese issue Visa cards don’t work for Apple Pay Suica Recharge, but there may be hope. Suzuki san’s tweet suggests Visa Japan might finally sign with Apple Pay, “in the very near future.”

I certainly hope so, but given that Visa Japan has ‘been in discussions with Apple’ to officially join Apple Pay Japan since the service launched in October 2016, and have done nothing the whole time, I’ll believe it when I see it.

Apple Pay Suica Recharge Performance in iOS 12.4 b4 and the Apple Card Connection

Okay A12 Bionic and FeliCa fans, try this on iPhone XS/XR with Apple Pay Suica on iOS 12.4 b4:

  • Initiate a Suica Recharge
  • While the recharge is processing swipe up and you will feel the haptic feedback bump indicating the recharge process has been cancelled, the Apple Pay ‘ka-ching’ all done sound and checkmark never happens
  • On the Suica Recharge screen tap cancel and go back to the main Suica card screen where the recharge is processing and updates the Suica balance
Apple Pay Suica recharge just keeps on going even after cancellation

So, the Suica Recharge process barrels along without giving feedback. iOS didn’t do this before, is it a bug or a feature, and what’s happening? It’s related to what I observed in the previous post where the Suica FeliCa prepaid transaction and EMV Apple Pay postpay processing happened simultaneously because the A12 Bionic Secure Enclave processes FeliCa transactions directly without iOS.

We now have an explanation why EMV Express Transit went missing in the first few iOS 12.4 beta releases: Apple was doing lots of heavy duty Wallet optimization to make the prepaid recharge process fast and bulletproof.

But why? We have an explanation for that too: Apple wants the Apple Card EMV postpay to prepaid Apple Cash card recharge performance to be fast and absolutely bulletproof. The Apple Cash connection with Apple Card is a huge selling point, and Apple is making damn sure that people are going to love it for the reliable Apple Cash e-money recharge performance, even if that means breaking Suica recharge a little to do it.

This kind of aggressive optimization is a good ‘problem’ for Suica to have, and because all things Suica, from the UI changes to the Express Transit performance improvements since iOS 12.2 have been a testing ground for Apple Card, unavoidable. After all, Apple Pay Suica is the closest thing to Apple Card with Apple Cash that Apple has going, making Suica a great test environment for new Apple Pay development. Hopefully Apple will fine tune and fix remaining Suica recharge issues before the final release and Apple Card debut.