iOS 13 Apple Pay Suica: Move along folks there’s nothing to see here…

As I wrote previously, “if you are using iOS 12.3, you are already using iOS 13 Apple Pay Wallet.” The major under the hood Wallet changes of iOS 12.3~4 were completed ahead of iOS 13 for the Apple Card rollout that is coming very soon. For Apple Pay Suica users, and Express Transit users everywhere, the solid Express Transit performance of iOS 12.3~ iOS 12.4 and the UI, are exactly what you get in iOS 13. There is nothing new, a good thing.

The only changes are Suica Notifications which have lost 3D Touch shortcuts for Recharge and Commute Plan Renewal. Since 3D Touch is on the chopping block in iOS 13, this is not unexpected, but it is unfortunate: the recharge shortcut was handy and finally useful with the robust iOS 12.3 Suica Recharge performance. Suica Notifications are still a work in progress however, witness the useless ‘In Transit’ Suica notification, hopefully shortcuts will reappear in some form before the final release.

The Apple Card rollout remains a real head scratcher. There are lots of things Apple Card will be able to do in iOS 12.4 Wallet that other cards, as yet, cannot do. And Apple has not offered anything in iOS 13 PassKit or Wallet for developers to do those dynamic card UI things that Apple Card does. I wonder how well that will go down with developers after Apple Card finally ships.

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Apple Pay Suica Shinkansen 2019

Suica is the only transit card in the world on mobile that covers both high-speed rail and regular transit. Apple Pay Suica can be used for eTicket Shinkansen travel on all Shinkansen lines and ticketless travel in designated regions on JR East Shinkansen lines. However, Shinkansen eTickets are more about convenience over price: paper tickets usually have better discounts unless you dig deeper into the system.

There are big changes on the horizon. JR East announced that the current Mobile Suica Shinkansen eTicket service will end March 30, 2020. It will be replaced with a completely new eTicket system and a new, likely multilingual, version of Suica App. JR Central/JR West are sure to be making changes at the same time. And this is just the run-up to the huge changes coming with Super Suica in April 2021.

The current eTicket system is a evolutionary mix of 2 different ticketing systems built by the separate JR company groups that operate the Shinkansen lines:

  • JR East created and uses Mobile Suica eTickets downloaded to Apple Pay Suica, Google Pay Suica and Osaifu Keitai for travel on Tohoku, Yamagata, Akita, Hokkaido, Joestsu, Hokuriku Shinkansen.
  • JR Central/JR West created and uses the EX system (smartEx and Express Reserve) that links a online eTicket to a preregistered plastic transit smartcard number for travel on Tokaido (Tokyo~Osaka) Sanyo (Osaka~Hakata) Shinkansen. It is not ticketing for mobile devices because JR Central/JR West don’t have a Mobile Suica-like transit card system. In this case Apple Pay Suica is just another linked transit card number, EX doesn’t know or care if it’s a real card or not.

JR East also offers ticketless Shinkansen travel for any Touch and Go service registered Apple Pay Suica or plastic transit IC card. Just like EX, the Touch and Go system doesn’t know or care if it’s a real card or not.

Changes in 2020

Nothing has been announced but here are some expected changes coming in April 2020.

  • New JR East eTicket system covering both Shinkansen and regular express trains for both Mobile Suica (Apple Pay Suica, Google Pay Suica, Osaifu Keitai) and registered plastic transit cards of all colors (ICOCA, PASMO, etc.). In some ways it will resemble EX with a new JR East banded eTicket app and matching online site, but it will also be Mobile Suica savvy.
  • New Suica App that will be highly integrated the new e-Ticket service and finally multi-lingual. I hope that EX service will be integrated into the new Suica App as well, but this might a feature that will have to wait until Super Suica in April 2021.

JR East has said that they hope to expand the ticketless Touch and Go Shinkansen travel region, but I suspect this is another feature that will have to wait for Super Suica when the current ¥20,000 Suica SF balance limit will likely be raised, or even doubled.

In any event, Shinkansen eTicket services will greatly improve in 2020 and beyond. It will be fun.

Rakuten Pay Super Suica Connection

IT journalist Junya Suzuki wrote an interesting piece for Impress Watch detailing the recent Rakuten Pay Suica announcement. Unfortunately there was a major missing piece of analysis: Super Suica. I asked him about it.

I look forward to reading Suzuki san’s take, meanwhile here is mine. It has everything to do with the Japan Transit IC card standard and the common eMoney purse that I wrote about in the Apple Card piece.

(The) Japan Transit IC card standard occupies a very special category, 255 transit companies form a common interoperability standard which started from Suica. There are more issued Transit IC cards than people in Japan, everybody has one.

The core group of 9 major cards (Suica, PASMO, ICOCA, TOICA, Kitaka, manaca, SUGOCA, nimoca, HAYAKEN) also share a common prepaid purse: Transit IC eMoney. The national coverage and scale of the major cards transforms Transit IC eMoney into something special found nowhere else: a de facto national prepaid card standard.

File:ICCard Connection en.svg
Japan Transit IC Map, a very cool animated timeline is also available

Pay close attention to the transit cards that encircle the pink area, with the exception of PiTaPa. These are local rural area transit cards that are currently orphaned from both the common eMoney purse, and transit interoperability.

In April 2021 Super Suica will enlarge the pink area to include these orphaned cards. They will join the common eMoney purse and be compatible with all the pink area cards for transit and purchases. These will also be on Apple Pay Suica, Google Pay Suica and Osaifu Keitai.

That is a huge change in and of itself, but there is another very important aspect. All of these orphaned rural area transit cards are basically cash recharge only. Rural area transit companies operate on shoe string budgets and cannot afford the infrastructure cost to host credit card recharging on the back end even for kiosks.

Super Suica will solve this problem and what better solution than Rakuten Pay Super Suica for all rural Rakuten Pay users, and there are lots of them. This is the major sweet spot that Rakuten and JR East are aiming for. It merges the Rakuten Pay backend with the Super Suica frontend into one convenient service for transit and eMoney purchases while leveraging lucrative Rakuten loyalty points. Rakuten has the best integrated point system in Japan and JR East wants to use it to extend the Suica Platform nationwide. Rakuten Pay and Super Suica belong together, like peanut butter and jelly.

Suica tops cashless use for the younger generation

There is a universal law that whenever you post anything with recent market data, newer better market data appears the next day. Just after posting the latest Contactless Payment Turf Wars installment focusing on Suica eMoney, TesTee Lab released a new market survey focusing on prepaid eMoney use (Suica, WAON, nanaco, etc.) in younger people ranging from teens to twenty somethings. The sample is small, only 3,396, and does not mention if the sampling is regional or national, but it runs from 2017~2019 which makes it possible to tease out some trends.

The first graph looks at overall spending methods: cash, eMoney, plastic credit cards, etc. Cash is still king but is closely followed by FeliCa eMoney (mostly prepaid, some postpay) and plastic credit cards. Unfortunately there is no spending category information (convenience stores, restaurants, etc.).

The next category focuses on eMoney categories: Suica/Transit, nanaco, WAON, etc. The inclusion of postpay iD and QUICPay muddies the water some, but one important takeaway is that Suica/Transit use leads the other prepaid cards by a wide margin. The other important takeaway is that Apple Pay Suica/Google Pay Suica is the most used digital wallet card. The top 4 spending categories are: convenience stores 76%, transit 58%, supermarkets 33.4%, cafe/restaurants 16.9%.

The next graph illustrates an interesting trend. As eMoney acceptance grows and more people use it, the more people want to use it everywhere. And the more they use it, the less concerned they are about security.

WWDC19 Apple Maps 2.0 Scorecard

The WWDC19 keynote had some Apple Maps 2.0 updates that included a few of my wish list items. The big marquee feature is iOS 13 Apple Maps ‘Look Around’ that finally delivers a Google Maps Street View equivalent. There was no mention of region availability but I assume it matches what Craig Federighi said about Apple Maps 2.0 in the keynote to ‘cover the entire US by the end of 2019 and select countries in 2020’. With Apple Maps image collections vans now combing Japan, Apple Maps Japan is a good candidate to offer Look Around in the next rollout.

Look Around will get most of the attention but it’s a feature I rarely need or use. Real-time Transit sounds like something that might actually be more useful than transit is right now. Look closely at the keynote screen and you see station train times listed exactly like they are Apple Maps Japan iOS 12. However you can also see faint blue text “On Time” listed directly below each subway line.

That would be marginally better than current clunky iOS 12 transit notices but I need to see what, if any, updates iOS 13 has for the transit widget. Will it be a Nearby Transit Time Widget? I doubt it will match the very useful Google Maps location aware train/bus times widget but reserve judgement until the iOS 13 Public Beta.

Some of the other new features like Junction view (is it really only for the USA and China?) would be great for car navigation in Tokyo. Better Siri guidance is listed but still does not includes transit awareness. New MapKit features allow developers to add heat maps and weather overlays but I wish those were built in like they are in Yahoo Japan Maps. Dark Mode Point of Interest icons are attractively toned down, unfortunately the regular map view counterparts still sport the same garish candy colors. Apple Maps 2.0 is slowly delivering better and more accurate map details, but has yet to deliver better basic 2D cartography.

UPDATE
Tokyo Olympics Apple Maps