Apple Pay Octopus Ides of March

Here we are again. Apple Pay Octopus has been languishing in beta test hell for over a year with no public release in sight. The last news was the 2019 year end official launch delay to ‘later in 2020’ and the Octopus App v5.6 update that added support for iPhone recharge/top up of plastic Octopus cards. Hong Kong beta testers found code references in v5.6 that indicated Octopus Cards Limited (OCL) originally intended to release Apple Pay Octopus and v5.6 app together.

A few weeks ago a reader contacted me that OCL is updating the Schedule of Fees and Guidelines on March 1, 2020, which could indicate a minor Octopus App update, or perhaps not. Then out of nowhere, Twitter user Jason Tjong (who lists himself as a IT journalist, without a publication… is he freelance? a blogger? a mole inside OCL?) put out a series of tweets saying everything that was supposed to be coming, first with Chinese New Year 2019, then later with iOS 13, is finally coming in March 2020 along with Octopus App v6, in other words the whole shebang.

To which I say…hope for the best but we’ll see how it plays out. There have been too many delays to be optimistic and Tjong has not revealed any sources or reasons behind his statements. If he turns out right, great, if not we’ll wait for the next rumor or real announcement from OCL. We do have an Apple Event March rumor for iPhone 9 and new iPad. At last year’s spring event Tim Cook mentioned Apple Pay HOP, Ventra and EMV Express Transit for MTA OMNY for 2019. Reality and results were mixed. Apple Pay HOP launched without a hitch, OMNY Express Transit launched on schedule but MTA users stuck with manual swipe MetroCard are irritated by Express Transit (default Express Transit in a long term system migration environment was not a good idea), and Apple Pay Ventra is stuck in coming soon hell.

Tjong says the Apple Pay Octopus delay is Apple’s fault not OCL, but again I am skeptical. From a technical side OCL already has extensive mobile experience with their Smart Octopus on Samsung service and has been field testing Apple Pay Octopus since December 2018. From a business side I find it hard to believe that OCL would dump resources into extensive Apple Pay beta field testing and Octopus App development without the business contract ends tied down. I think there are other reasons..reasons like the Hong Kong protests and the unexplained takedown of Smart Octopus during the Hong Kong Polytechnic University siege, but this is not a popular view.

We can put aside all doubts and pretend that March will be insanely great. Tim will announce Apple Pay for Octopus and Ventra at the March Apple Event, Octopus Cards Limited CEO Sunny Cheung will be invited on stage to unveil the service and press the launch button. Oh, and one more thing, Tim will announce an Apple COVID-19 vaccine with same day availability at all Apple Stores worldwide.

Joking aside, the only thing I can say with any certainty is that Hong Kong is in a very different place than it was in December 2018; after the delays and demonstrations of 2019 there’s considerably less interest in Apple Pay Octopus.

UPDATE
Tjong now tweets that Apple Pay Lingnan Pass and ShenZhen T-Union cards announced in December will appear in March ahead of Apple Pay Octopus because of technical difficulties with the latter, again without giving sources or reasons, other than implying that it’s Apple’s fault. I don’t agree with his take, but Apple Pay Lingnan/ShenZhen coming more or less simultaneously with Apple Pay Octopus crossed my mind back in December. It certainly makes sense for Apple Pay to align transit card region support whenever possible. I don’t think it will happen at the same time but a staggered release that straddles both Hong Kong and surrounding mainland area transit cards, not dual mode exactly but close, is a win for iPhone/Apple Watch transit users.

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Taiwan EasyCard coming to Japan

This is an interesting development, Bank of the Ryukyus announced support for Taiwan EasyCard (aka Taiwan’s Suica). The press release is a little vague but says this is a co-venture for Bank of the Ryukyus to build….wait for it…another contactless payment platform for Japan. A separate Nikkei article (Japanese) quotes Bank of Ryukyus as having 7000 stores in Okinawa lined up and ready to go by March with a service launch planned in July. The long term plan is extending EasyCard payments beyond Okinawa to other areas in Japan. There is no mention of transit support.

This will be a boon for inbound visitors from Taiwan, especially Samsung Pay users because it supports EasyCard. Apple Pay and Google Pay support of EasyCard is rumored to be coming…”later” which can mean anything, but all 3 digital wallet platforms support the EasyCard MIFARE format. Now that EasyCard is coming to Japan, I wonder if Suica can go to Taiwan, or how about Octopus support in Japan. This kind of mix and match business opportunity is what global NFC smartphones are all about.

And in other Okinawa related good news: inbound Apple Pay Suica users, and other major transit IC cards are finally accepted on the Okinawa Monorail starting March 10.

iOS 13.4 beta 2 Apple Pay Suica tweaks and questionable UI choices

Apple Pay Suica has more commute plan UI tweaks in iOS 13.4 beta 2. Commute plan information displays correctly now, and with more detail than before, but the renew button is gone and evidently dynamic: it only appears during the 2 week commute plan renewal period before expiration date. The design goal is clear but cannot absolutely confirm it until my plan enters the renewal period on April 15, hopefully beta testers will confirm it on Twitter before then.

A dynamic Suica commute plan renew button makes sense because the button does not function outside of the 2 week renewal period, but I’m not sure it’s the best UI choice. Most users will be confused when there isn’t a renew option showing. No button, no user feedback. My own choice is for a button that is always there but greyed out until it’s active for the renewal period.

What UI Apple delivers for the official iOS 13.4 release is anybody’s guess but the constant Suica tweaking before iOS 13 Dark Mode and after is telling. Apple is making questionable UI choices because Dark Mode severely limits UI color schemes. That is why Apple Pay Wallet buttons are black for daytime and white for Dark Mode. Grey is not an option. That’s why Apple is playing with dynamic buttons that only appear when needed. Dark Mode in fine in limited doses but things like Apple Maps Dark Mode are a disaster, Apple Pay Wallet Day/Dark Mode is a mixed bag. I hope iOS 14 Dark Mode delivers a better design than what we have now.

Outside of the UI, I’m happy to report that Apple Pay Suica performance on iOS 13.4 b2 is the best ever.

The sea of no name

Some Japanese Twitter users have noticed and are complaining (tongue in cheek faux angry Greta style) that Apple Maps no longer displays the Sea of Japan name in English or Japanese language settings. It may be connected with recent South Korean moves to get international recognition of ‘East Sea’ instead of, or in conjunction with Sea of Japan. For reference Yahoo Japan Maps does not list any sea names, while Google Maps sticks with Sea of Japan but Google uses different place naming depending on the device region setting.

Apple might be preparing to follow the Google Map naming method with updated map assets, it might not, we shall see. Whatever the reason, removing a place name altogether is one way to avoid having to deal with a problem of what to call said place.

Apple Wallet Docomo d POINT contactless rewards card launching February 18

Apple Japan recently tweaked the Apple Pay web page artwork. Instead of 3 iPhone Apple Pay images there are now 4, one of which features the PONTA contactless rewards card. Why would Apple feature it only now when Apple has ignored PONTA since the October 2018 launch? Now we know why: the Apple Pay version of Docomo d POINT Card is launching February 18. Twitter user Ballpen caught a few early bird launch campaign posters outside a LAWSON store showcasing Apple Pay d POINT with a NFC mark, just like PONTA. The launch campaign will run from February 18 to April 17 offering 7X bonus d POINT when using Apple Pay at LAWSON.

The LAWSON POS is built around the Panasonic JT-R600CR reader that is Apple Pay savvy and supports the VAS protocol. Apple Wallet Ponta at LAWSON uses VAS (NFC A) for reading and linking reward card information with a purchase. Docomo d POINT Apple Pay will also use VAS but there is more to it. Docomo d POINT has a far larger Godzilla sized market footprint than PONTA, and Docomo is looking to streamline its siloed payment services: d CARD (plastic), iD (NFC FeliCa), d POINT rewards card and the new d BARAI QR Code payment system into an intelligently integrated service package that can best SoftBank PayPay market performance.

Docomo announced in November that it would merge some d Barai functions into iD with an updated iOS app at some point. It looks like that app is coming February 18 that adds the user d POINT Card to Wallet. The real question is how it works on the updated LAWSON POS system and plugs into iD payments. Do we say ‘Apple Pay’ at checkout like we do for PONTA points, ‘iD’ or something else? Tune in for details in tomorrow’s press release. Now if only JRE POINT would go Apple Pay, I’d be finally free from plastic reward cards cluttering up my real wallet.

UPDATES
Apple Pay Docomo d POINT Card is live, it works just like PONTA at LAWSON, say ‘Apple Pay’ at checkout then select d POINT or PONTA on the checkout touchscreen. There is a Wallet notification UI bug that displays the PONTA icon instead of d POINT when adding points but they are added correctly.