Help Desk

Maintenance Notice

Many things changed during COVID: the Japan scene, the transit scene, the payments scene. Reader interest in what I was writing about pretty much evaporated by 2023. Which is just […]

Help Desk

Apple Pay Suica Troubleshooting

Troubleshooting checklistBefore you begin, check the following: (1) make sure iPhone has a robust network connection, public wifi spots often cause connectivity problems (2) Location Services are turned on for […]

Help Desk

JRE ID

JR East’s new single sign-in service for all online and mobile services launched today: JRE ID. With JRE ID users can create and use a passkey to login to all […]

Help Desk

Guides

A big limitation of the blog format is that related information gets scattered across different posts over time, a particular problem with constantly evolving tech topics. Major guides and topics […]

Help Desk

EX Shinkansen Mobile Ticket Quick Guide

Sections Service OverviewsmartEX RegistrationEX Reservation RegistrationIC Card LinkingeTicket Reservation • Purchase IntroJR Central offers the EX Online Ticketing Services and accompanying EX App for Shinkansen mobile eTickets that can be […]