iOS 13.2 Suica Express Transit Update: same great performance, same sloppy UI

iOS 13.2 is in the last beta stage, the official release is due October 30. I am happy to report that Suica Express Transit performance levels remain at the same solid benchmark set by iOS 12.4 and later. This is very good news.

Suica notifications are another matter. Notifications have not recovered from the fast sloppy iOS 12.2 Suica Wallet UI redo in preparation for iOS 13 dark mode and the transition from 3D Touch to Haptic Touch. Regular Suica notifications for transit and purchases work fine, but 3D Touch/Haptic Touch notification shortcuts and user set reminders are still broken. Here’s a quick list of the remaining problems. Let’s hope Apple recovers their attention to detail.

Missing Suica notification Haptic Touch global shortcuts: iOS 12 Suica notification 3D Touch shortcuts for recharge and commute plan renewal were global in nature and appeared on all Suica notifications and user set reminders. Recharge shortcuts have reappeared in regular Suica notifications but are still missing in user reminders. Commute plan renewal reminder shortcuts are completely missing.

Commute Plan Renewal Reminders: In iOS 13.2 no matter the what the user set reminder interval is, the renewal reminder only appears once per current commute plan period and never again, which is useless. iOS 12 Suica commute plan renewal reminders would appear after every transit until the commute plan was either renewed or expired.

Sloppy Japanese localization: Suica is a Japanese card and has specific Japanese terms for card operations: adding money is ‘Charge’= ‘チャージ’. The iOS 13.2 shortcut JP text label shows ‘Add money’ instead of ‘Charge’. This is incorrect and does not match the Suica Wallet card UI label for the same operation. iOS 13 has a sloppy reputation and Suica still has plenty of UI bugs such as the Australian/New Zealand English Suica bug.

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iOS 13 Apple Pay Suica Performance

The initial releases of iOS 11 and iOS 12 were not good for Suica performance. It was 3 months of teething problems. iOS 11 didn’t settle down until iOS 11.3 and iOS 12 was a mess until Apple fixed everything spectacularly in iOS 12.3, which also saw the debut of EMV Express Transit.

iOS 13 has a reputation of being buggier than previous iOS releases. However, I am very happy to report that Apple Pay Suica performance on iOS 13 and 13.1 is far superior to iOS 11 or iOS 12. Apple did a lot of work on Wallet performance in preparation for iOS 12.4 Apple Card, and general Suica performance has held the line and even gained a little in iOS 13.1. This is great news for Apple Pay Suica users: everyone can safely upgrade and use iOS 13.1 Suica.

Two very minor UI rough edges remain:

  • Commute Plan expiration notifications don’t work at all.
  • Missing text on the Suica card UI when the iPhone Language setting is Australian English. You can work around this ‘Bad Aussie Suica’ issue by using another English language setting.

I managed to put together a quick video showing iOS 13.1 performance on iPhone 11 Pro and hope to post a higher quality version soon.

iOS 13 Wallet Suica

The arrival of the Suica transit platform on the Apple Pay platform heralded a progression of innovation.

  • October 2016 : Suica is the first transit card on Apple Pay and also the debut of Express Transit and FeliCa
  • September 2017: global NFC Apple Pay arrives with iPhone 8/X/Apple Watch Series 3
  • September 2018: A12 Bionic NFC delivers Express Cards with power reserve and Background NFC tag reading
  • September 2019: direct creation of Suica in Wallet

The last one is a small step with big implications that people are only beginning to see. Instead of a plastic card that is read into Wallet or added to Wallet with a 3rd party app, Suica creation is now a basic function of iOS 13 Wallet that works with other Apple Pay cards from anywhere to add money. Suica is part of iOS. Think about that.

All of these developments have been driven by Suica, this is why Suica is the Apple Pay bellweather. Transit card creation in Wallet and adding money with Apple Pay cards from anywhere will undoubtedly be part of Apple Pay Octopus and migrate to other Apple Pay Transit cards over time. If you want to see where the Apple Pay puck is going, keep an eye on Apple Pay Suica developments. What arrives on Suica first becomes standard later.

Waiting for iOS 13 Apple Pay Octopus

With the rollout of Apple Pay Octopus approaching the contents of this post has been consolidated into More Apple Pay Octopus Details. Instead of separate posts new information and developments will updated there.

Apple Pay Octopus Details and Launch

A Hong Kong reader steered me to the source used in the previous screenshot post, there is quite a lot of detail from this September 2 post on the Lihkg.com site. Apple Pay Octopus device specs listed there are in line with expectations, an exact match with Apple Pay Suica:

A machine translation of the Chinese suggests:

  • Plastic card transfer and direct virtual Octopus card creation in Wallet supported, but unlike Suica Octopus plastic card deposits are not added to the balance when transferred to iPhone. The initial required balance for creating a virtual Octopus card is HK $100 with $50 as a deposit, shown in the screenshot. The Octopus deposit serves as emergency transit fare in case the Octopus balance is zero.
  • Service fees for Apple Pay Wallet Recharge are unclear. There are service fees on Samsung Smart Octopus for Samsung Pay Wallet recharge with Mastercard and Visa cards.

I get the feeling that some of these details might be different for the official Apple Pay Octopus rollout, we shall see. The current OCL schedule will almost certainly be updated with the Apple Pay Octopus release.

The post also says that, ‘most of the original’ transferable services of plastic Octopus are supported on the virtual version such as Automatic Add Value Service (AAVS), using Octopus for building access, etc., the same as Samsung Smart Octopus where some services are not transferred automatically from plastic Octopus, such as MTR Park and Ride, and need to be registered manually to virtual cards.

Other screenshots from the same site show Wallet Recharge apparently limited to China UnionPay (CUP) branded cards for the beta test period but should open up with the official release. A new beta test version of the iOS Octopus app (v6) and creation of Adult and Elder Apple Pay Octopus cards is also shown.

All in all it is clear that testing is far along, remember that this all started back in December. Apple Pay Octopus is ready for the iOS 13 rollout. Official service details from Octopus Cards Limited and Apple should be coming on, or shortly after the September 10 Apple Event. iOS 13 will be released on September 19.


Apple Pay Octopus Launch Day

The iPhone 11 Apple Event did not mention iOS 13 at all. Perhaps the simultaneous iOS 13 and iOS 13.1 beta release was unprecedented and too awkward to fit in the keynote. There was more riding on iOS 13.1 than people realized: highly anticipated items like Apple Tag were not mentioned even though there is plenty of evidence of it all over iOS 13.

The same is true for Apple Pay Octopus. The Apple Pay Wallet blurb has this transit card reference when the Region setting is Hong Kong: “Add credit, debit and travel cards to Apple Pay to make secure purchases and to use public transport”, both in the latest iOS 13.1 beta 3 and the iOS 13 golden master. This means everything is a go from iOS 13. Octopus Cards Limited (OCL) already announced “Octopus coming soon to iPhone and Apple Watch”on July 11 promising it “later this year.” We have some dates to consider:

  • September 19 iOS 13 release
  • September 25 Apple Pay Octopus release

There’s a small chance of an Apple Pay Octopus start announcement from OCL on September 19 iOS 13 release day, which is September 20 in Hong Kong. The actual start date will likely be offset a few days because there is huge pent up demand for Apple Pay Octopus. Apple and OCL would be wise giving their online system and support teams enough breathing space after the iOS 13 release weekend to avoid an Apple Pay Suica launch like meltdown.

In this scenario September 25 local Hong Kong time looks like the best target launch date for Apple Pay Octopus.

A press release from Apple would be nice but I’m not holding my breath. The days of announcements for transit additions to Apple Pay may be over. If the Apple Pay HOP service launch earlier this year is any indication, OCL should be lining up local Hong Kong media beforehand to cover startup day.

Keep an eye out for updates to the Hong Kong Apple Pay web page, it will certainly get the same Apple Pay Octopus artwork featured on the Octopus Cards Limited site at some point, and a graphic similar to the Japanese Apple Pay page outlining the different device support configurations for transit (Octopus: iPhone 8 and later) and payments (Octopus: iPhone 8 and later, or credit/debit bank cards: iPhone 6 and later). The Hong Kong Apple Pay NFC use device profile is very unique, there is nothing quite like it anywhere else.

9/15 UPDATE: Some readers have wondered if a later, as in iOS 13.1 later, launch date makes more sense in connection with a rumored October event. Anybody’s guess is as good as mine but there is no technical reason to wait. From the software side Apple Pay Octopus is ready to fly with iOS 13. It’s all up to OCL to push it out of the nest.

9/19 UPDATE: Octopus Cards Limited CEO Sunny Cheung said that Apple Pay Octopus would not launch in tandem with the iOS 13 launch on September 20, but would “start as soon as possible within the year.”

10/14 UPDATE: the October 14 update to Conditions of Issue of Octopus Mobile Device section added ‘wearable’, which means Apple Watch.

10/15 UPDATE: with no reference to Apple Pay in the updated Schedule of Fees and Guidelines, and only a hint of Apple Watch in the updated Conditions of Issue of Octopus, nor any sign of a launch announcement from OCL, yet another miss. Given the current situation in Hong Kong and long rocky road of OCL delivering Octopus on Apple Pay, time for me to get out of the Apple Pay Octopus prediction business. It will come when it comes. Until then stay safe and happy transit wherever you may be.