The first thing to do if you have lost your iPhone is put the device in Lost Mode from another device using the same Apple ID or iCloud.com. Lost Mode […]
Help Desk
Using Apple Pay Suica • PASMO Commuter Passes when transfer protocol is in effect
The Yamanote Line was not running this morning due to a signal malfunction. Yet everything looked like any normal Monday morning commute so I had no idea when I entered […]
Help Desk
The Sad State of Apple Pay Suica Online Guides
Now that tourists are back in Japan it’s time to take a look at the state of Apple Pay Suica English language guides. Since AtaDistance is mostly a collection of […]
Apple Pay + Wallet - Help Desk
Migrating to Apple Pay Suica Off-Peak Commute Plan
This video explains the process of refunding a current valid Apple Pay Suica regular commute plan and purchasing the new off-peak commute plan available from today (2023-03-18) with Suica App […]
Help Desk - Transit
The ¥10 barrier-free train station tax fare increase
The railway station barrier-free fee system is “a Japanese railway fare system established with the aim of promoting barrier-free railway stations in urban areas” by leveraging a fee on urban […]
Help Desk
Eki-Net Mobile Ticket Quick Guide
Sections JR East Mobile Ticket BasicsEki-Net DiscountsJRE POINT IntegrationRegistrationTicket PurchaseeTicket and Ticketless Use IntroJR East online ticketing service comes in 2 flavors: (1) Domestic Japanese only Eki-Net online ticketing webpage […]