Troubleshooting checklistBefore you begin, check the following: (1) make sure iPhone has a robust network connection, public wifi spots often cause connectivity problems (2) Location Services are turned on for […]
Help Desk
EX Shinkansen Mobile Ticket Quick Guide
Sections Service OverviewsmartEX RegistrationEX Reservation RegistrationIC Card LinkingeTicket Reservation • Purchase IntroJR Central offers the EX Online Ticketing Services and accompanying EX App for Shinkansen mobile eTickets that can be […]
Help Desk
Apple Pay Suica 101: Fare adjustments, In Progress transit and gate alerts
In the Tokyo region where Suica usage rates are well over 90% with Mobile Suica capable smartphones everywhere, generations of kids have grown up with it and are well versed […]
Help Desk
Apple Pay Suica Wallet app recharge working for foreign VISA cards after iOS 17.2 update
Notice: this post describes the situation of December 2023, latest updates here. The very long non-JP VISA credit card block by the VISA payment network for adding money to Suica […]
Help Desk
Move Suica to new iPhone
Apple Pay transit cards (Suica, PASMO, and ICOCA) and e-Money cards (WAON and nanaco) are different from Apple Pay payment cards in that a transit or e-Money card prepaid stored […]