Transfer Suica • PASMO to new iPhone

Apple Pay Suica and PASMO are different from Apple Pay credit cards in that a transit card prepaid stored value, the card balance, is stored locally on the device and can only exist on a single device, i.e. the truth is in the card not the cloud. Apple Pay credit cards coexist simultaneously on multiple devices, not Suica, PASMO and other stored value transit cards like Octopus, Clipper, SmarTrip and TAP.

The Suica • PASMO Two Step
Transferring Suica • PASMO to a new iPhone is a simple two step done in Apple Pay Wallet. You do not transfer them with Suica App or PASMO App.

Step 1: Remove card from Wallet on the old iPhone
On the old iPhone go to Wallet > tap the Suica or PASMO card > tap ˚˚˚ in the upper right corner > scroll to the bottom > tap Remove This Card. Don’t worry, this does not delete the card. Apple Pay automatically migrates your card to Apple Pay iCloud and safely stores it for you.

  • Step 2: Add card in iOS 15 Wallet
    On the new iPhone make sure you are signed in with the same Apple ID, open Wallet and tap “+”
    Tap Previous Cards > confirm the Suica or PASMO card you want to add is selected > tap Continue
    The registered card name and balance will be showing in the Add Card screen
    Tap Next to add the card to Wallet or tap Add This Card to Wallet Later to cancel
  • Step 2: Add card in iOS 14 Wallet
    On the new iPhone sign in with the same Apple ID open Wallet and tap “+”
    Tap Suica or PASMO (if you do not see Suica or PASMO, set your device region to Japan and try again)
    The registered card name and balance will be showing in the Add Card screen
    Tap Next to add the card to Wallet or tap Add This Card to Wallet Later to cancel
    (if you set your device region to Japan to add Suica or PASMO you can restore the region setting to any preference)
  • New Apple Watch 2 Step: Transfer Suica • PASMO from Apple Watch to iPhone and back again
  • For Apple Watch Suica•PASMO users upgrading to a new Apple Watch while keeping the same iPhone, simply transfer the card from Apple Watch Wallet to iPhone Wallet with Watch app before unpairing the old Apple Watch. After the new Apple Watch is paired, transfer Suica•PASMO back from iPhone to Apple Watch.

Troubleshooting

Make sure iPhone has a good WiFi or 4G/5G network connection and are outside of the 2am~4am JST Mobile Suica • Mobile PASMO system maintenance window. Don’t worry about losing your card SF account balance or commute plan information. Apple Pay iCloud and the Suica • PASMO systems preserve all of your card information. Just make sure that you are signed in with the same Apple ID on your new iPhone and that Apple Pay is turned on.

If the Suica • PASMO card number changes
The Suica • PASMO card ID number may change when removed and re-added to Wallet. Soft-linked Apple Pay Suica • PASMO services like EX App (smartEX and Express Reservation), Touch and Go Shinkansen and JR East Ekinet Shinkansen eTickets stop working when the Suica•PASMO ID number changes and users have to manually update the registration information to re-link services with the new ID. You can check the last 4 card number digits in the card information section.

Forgot to delete card on old device?
If you wipe the old device, or forget to delete Suica • PASMO on the old device before setting up the new one and cannot find your previous Suica or PASMO, see Recover Suica • PASMO from a lost or wiped iPhone. Other topics can be found on the Apple Pay Suica • PASMO Guide.


Video Guides

iOS 15 Wallet transfer Suica • PASMO to new iPhone
iOS 14 Wallet transfer Suica • PASMO to new iPhone