Migrate Apple Pay Suica to new iPhone or Apple Watch

Apple Pay Suica is different from Apple Pay credit cards in that the Suica prepaid stored value is stored locally on the device and can only exist on a single device. Apple Pay credit cards can coexist simultaneously on iPhone and Apple Watch, not Suica.

The Suica Two Step
To migrate Suica to a new iPhone or Apple Watch you must do two things:

  • Remove Suica from Wallet on the old device: On the old device go to Wallet> tap Suica > tap ˚˚˚ in the upper right corner> scroll to the bottom>tap Remove This Card. Don’t worry, Apple Pay automatically migrates Suica to Apple Pay iCloud and safely stores it for you.
  • Add Suica to the new device: on the new device make sure you are signed in with the same Apple ID, open Wallet, tap “+”, tap Suica, add your Suica.
  • Transfer Suica from Apple Watch to iPhone and back again: for Suica on Apple Watch users upgrading Apple Watch and keeping the same iPhone, simply transfer Suica from Apple Watch Wallet to iPhone Wallet with the Watch app before unpairing Apple Watch. After the new Apple Watch is paired, transfer Suica back from iPhone to Apple Watch.

Don’t worry about losing your Suica SF account balance or commute plan information. Apple Pay iCloud and the Mobile Suica preserve all of your Suica information. Just make sure that you are signed in with the same Apple ID on your new iPhone and that Apple Pay is turned on. If the add Suica option does not show in Wallet, set the device Region to Japan, re-add Suica, then return Region to your preference.

If the Suica ID Number changes
JR East Mobile Suica support says Suica card ID numbers may change when removed and re-added to Wallet. Soft-linked Apple Pay Suica services like EX App (smartEX and Express Reservation), Touch and Go Shinkansen and JR East Eki-net Shinkansen eTickets stop working when the Suica ID number changes and users have to manually update the registration information to re-link services with the new Suica ID.

If you wipe the old device, or forget to delete Suica on the old device before setting up the new one and cannot find your previous Suica, see Recover Suica from a lost or wiped iPhone. Other topics can be found on the Apple Pay Suica Guide.