Recover Apple Pay Suica from Lost or Wiped iPhone

fullsizeoutput_6528


The first thing to do if you lose an iPhone is put it in Lost Mode from iCloud.com or another iOS device. Lost Mode disables Apple Pay. If you find your iPhone, great; but how can you recover Suica if your iPhone is lost or stolen for good?

Apple Pay Suica Recovery E
Remove Apple Pay Suica from the lost device before you delete the device

Delete Apple Pay Suica from iCloud.com
Go to iCloud.com and sign in with the same Apple ID used for Apple Pay Suica. Go to Settings>My Devices and select the lost iPhone:

  1. First delete your Apple Pay cards. This should bring up a Wallet confirmation, confirm and delete your Apple Pay cards, it may take a few minutes to process completely.
  2. After Apple Pay Suica is successfully deleted, delete the lost iPhone device from My Devices.

The same operation can be done on another iOS device or Mac, the process is the same: delete Apple Pay cards from the lost device first, let it process, then delete the device.

Restore Apple Pay Suica
Restoring Suica is exactly the same as migrating to a new device. Once you successfully delete Suica on the lost iPhone, or if you have wiped iPhone and want to restore Suica to the same device, simply add Suica in Wallet in iPhone. Suica should show up as a card option in Wallet>Card Type. If you don’t see Suica as a card type option, set iPhone Region to Japan then try adding Suica again. After successfully adding Suica to Wallet the iPhone Region can be any user preference.

If you see this when iPhone Region is not set to Japan, it means you have a Suica card parked on iCloud ready to add to Wallet
Migrating Suica to a new iPhone


Advertisements