Transit gate tappers are endlessly fascinating to watch: feather touchers, slappers, pocket fumblers, precision marchers, schlep slumpers. The daily routine is never routine. Apple Watch transit-gating has a different set […]
Dear Jane, we fucked up, sincerely MTA
The piecemeal MTA OMNY rollout is a lesson how not to do a transition from old system to new system. A case where poor design, poor management choices and unanticipated […]
Why is MTA OMNY asking Apple to fix Face ID?
MTA is asking Apple to fix Face ID. We all know that using Face ID with face masks sucks but the MTA situation is special. It’s a perfect storm of […]
If you need to enter your passcode
A reader asked me about using face masks with Express Transit. The great thing about Express Transit with Suica and Octopus is that the user doesn’t need Face ID or […]
Apple Pay Octopus launch…for real
Good news for Hong Kong iPhone users: press invitations labeled ‘Redefining Mobile Payments’ that went out to local media outlets on May 28 signaled Octopus for Apple Pay would finally […]
Transit Platform Basics
I have attempted to explain the unique Japanese ‘transit platform’ business model in many posts scattered over 3 years. It’s a model that didn’t exist outside of Japan for a […]